- Company: Accenture
- Location: West Slope, Washington County
- Full Time
- West Slope, Washington County
- Apply on company site
Accenture at a glance
accenture.com- Founded 2001
- Employees 721000
- Ticker ACN
- Revenue (FY2025) $69.67B
- Net income $7.68B
Investor research: Yahoo Finance · SEC filings
Federal funding recipient: largest known award $1.1B from the Department of Education (started Feb 21, 2006) — via USAspending.gov
Federal student aid common origination and disbursement services
Source: Wikipedia
Accenture is hiring a full-time Google GECX Contact Center as a Service Specialist in West Slope, Washington County, to help enterprises reimagine customer engagement through Google Cloud and Gemini-powered technologies.
About the Role
As a Google GECX Contact Center as a Service Specialist at Accenture, you will work on-site in West Slope, Washington County, designing and delivering next-generation customer experience solutions built on Gemini Enterprise for Customer Experience (GECX). This role sits at the intersection of cloud modernization, conversational AI, and data-driven analytics, giving you the chance to shape how organizations connect with their customers in real time.
Key Responsibilities
- Implement and optimize Contact Center as a Service solutions powered by Gemini Enterprise for Customer Experience (GECX).
- Configure and deploy Voice AI capabilities to streamline and elevate customer interactions.
- Leverage BigQuery and Looker to build real-time analytics and surface actionable insights.
- Apply Vertex AI and Gemini Foundation Models to develop intelligent, scalable customer experience workflows.
- Support clients in modernizing their data ecosystems and responsibly scaling AI adoption.
- Collaborate across Accenture Cloud First and the Accenture Google Business Group (AGBG) to deliver integrated cloud solutions.
Qualifications
- Hands-on experience with Google Cloud technologies, ideally within contact center or customer experience environments.
- Familiarity with conversational and Voice AI platforms and modern customer engagement tools.
- Working knowledge of data and analytics services such as BigQuery and Looker.
- Exposure to AI and machine learning platforms including Vertex AI and Gemini Foundation Models.
- Strong collaboration skills and a passion for helping clients scale AI responsibly.
- Willingness to work on-site in West Slope, Washington County (this is not a remote position).
About Accenture
Accenture is a premier Google Cloud partner that helps organizations modernize their data ecosystems, build real-time analytics capabilities, and scale artificial intelligence in a responsible way. Through Accenture Cloud First and the Accenture Google Business Group (AGBG), our teams deliver advanced solutions using Gemini Enterprise for Customer Experience (GECX), Voice AI, BigQuery, Looker, Vertex AI, and Gemini Foundation Models to drive measurable business outcomes for clients.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
Explore Accenture online
What people say about Accenture
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Recent news
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Aggregated from public discussions and news; opinions are the authors’ own.
Working in West Slope, Washington County
Weather right now in West Slope, Washington County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:
Oregon is a state in the Pacific Northwest region of the United States. It is a part of the Western United States, with the Columbia River delineating much of Oregon's northern boundary with Washington, while the Snake River delineates much of its eastern boundary with Idaho. The 42° north parallel delineates the southern boundary with California and Nevada. The western boundary is formed by the P
Typical climate: average high 63°F / low 47°F year-round (summers around 78°F, winters around 37°F) — via NOAA 1991-2020 Normals
- Elevation 92m (302 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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