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Enterprise Support Engineer (Treca Smena)

  • Company: Bluecatnet Works
  • Location: Belgrade
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

Bluecatnet Works at a glance

BlueCat Networks builds intelligent DDI infrastructure (DNS, DHCP, IP address management) for enterprise networks. Recent coverage includes a TD Synnex channel expansion, a new worldwide channel VP, GetLatka estimates of about $64.7M ARR and a $194M valuation, and reports that Audax Group is raising capital around the business.

Enterprise Support Engineer (Treca Smena) - Bluecatnetworks, Belgrade

What This Role Involves

The role of an Enterprise Support Engineer involves working directly with our largest and most strategic enterprise customers to anticipate, identify, and address their technical concerns. During the first 12 weeks, you will undergo comprehensive training to ensure you are well-equipped for this challenging but rewarding position.

Core Duties

  • Partner with clients to help them optimize the use of BlueCat products and services.
  • Provide technical support and assistance to ensure smooth operation of our customers' networks.
  • Act as a key point of contact for critical issues, ensuring timely resolution and customer satisfaction.
  • Collaborate closely with internal teams to improve product features based on customer feedback.
  • Document all interactions and resolutions for future reference and continuous improvement.

What We're Looking For

  • A proactive mindset and a passion for problem-solving.
  • Strong technical skills, particularly in network management and security.
  • Excellent communication and interpersonal skills to interact effectively with customers and internal teams.
  • The ability to work independently while also contributing to team efforts.
  • A commitment to continuous learning and staying updated on the latest industry trends and technologies.

About the Company

BlueCat—a Great Place to Work—is dedicated to solving critical network challenges for some of the world's largest organizations. Our Intelligent Network Operations platform delivers AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks. We believe in a collaborative and supportive work environment that values integrity and innovation equally.

Ready to Apply?

If you are ready to join our team of technologically savvy and proactive professionals dedicated to outstanding customer experience, we would love to hear from you! Every day will bring new and exciting challenges as you support some of the world's largest enterprises. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

What people say about Bluecatnet Works

Public chatter in the provided set is mostly technical Hacker News threads on DNS/DHCP topics (for example an open-source Rust DHCP server and DNS over dedicated QUIC), not employee reviews of BlueCat. No Glassdoor/Indeed-style ratings appear in the data.

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Belgrade, Montana

Weather right now in Belgrade, Gallatin County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Belgrade sits at the Sava–Danube confluence and is Serbia’s capital and largest city, with city-proper population about 1.2 million (2022 census) and a larger contiguous urban area. The posting’s third-shift label (“Treca Smena”) fits an on-site Belgrade support rotation rather than a remote role.

Montana is a landlocked state in the Mountain West subregion of the Western United States. It is bordered by Idaho to the west, North Dakota to the east, South Dakota to the southeast, Wyoming to the south, and the Canadian provinces of Alberta, British Columbia, and Saskatchewan to the north. It is the fourth-largest state by area, but the eighth-least populous state and the third-least densely p

Cost of living in Montana: 5.4% below the national averagevia BEA

Minimum wage in Montana: $10.85/hrvia FRED

Real GDP per capita in Montana: $54,110via FRED

Home prices in Montana (year over year): +2.7%via FRED

Average commute time in Gallatin County: 19 minvia US Census ACS / Data USA

Most common commute in Gallatin County: Drove Alone (69%) — via US Census ACS / Data USA

Households with home internet in Gallatin County: 93%via US Census ACS / Data USA

Nearby history: Belgrade City Hall and Jail, listed 1982 (61m away) — via National Register of Historic Places

Typical climate: average high 60°F / low 31°F year-round (summers around 84°F, winters around 12°F) — via NOAA 1991-2020 Normals

  • Elevation 1,358m (4,455 ft)

Source: Wikipedia (state)

Be ready to walk through enterprise DNS/DHCP troubleshooting, escalation judgment under SLA pressure, and how you document overnight incidents for follow-the-sun handoff. Expect scenario questions on outages, misconfigurations, and customer communication when root cause is still unclear.

Strong fit if you already support network identity services and can own third-shift enterprise incidents in Belgrade for a DDI vendor with active channel and PE-backed growth signals. Thin fit if you need published local salary bands or formal cert paths—none are in the data.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Enterprise Support Engineer (Treca Smena)
  • Employer Bluecatnet Works
  • Location Belgrade
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted August 24, 2026
  • Apply by September 23, 2026
  • Overview Full job description on this page (317 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Public discussions & open sources

Attributed public threads and profiles — not employee reviews or star ratings.

Cached public sources (Hacker News, Dev.to, GitHub, etc.).

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Enterprise Support Engineer (Treca Smena) Bluecatnet Works · Belgrade