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L3 Support Engineer (Mendix)

  • Company: Orangeleaf Consulting
  • Location: Malaysia (nationwide) (nationwide)
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

Orangeleaf Consulting at a glance

L3 Support Engineer (Mendix) - Orangeleaf Consulting - Malaysia (nationwide) (nationwide)

Position Summary

Orangeleaf Consulting seeks an experienced L3 Support Engineer to lead complex application issue resolution and small change requests for our Mendix client portfolio, ensuring end-to-end ownership of the client relationship, budget, and SLA commitments. As a key member of our team, you will utilize the Mendix Low-Code Platform by Siemens to develop enterprise applications at lightning speed without writing code.

Your Responsibilities

  • Serve as the senior escalation point for application incidents and change requests that require code-level fixes on the Mendix Low-Code Platform.
  • Investigate, fix bugs, make code-level changes in Mendix, deploy to production, and deliver small change requests for clients.
  • Avoid disrupting the client's project team while ensuring every ticket is scoped accurately, communicated clearly, delivered within budget and SLA.
  • Act as the primary point of coordination between the client and internal delivery teams, managing client expectations, budgets, and approvals directly.

Qualifications

  • Hands-on development skills with experience in Mendix (preferred).
  • Strong judgment and communication abilities to manage client relationships effectively.
  • A proven track record of delivering high-quality technical solutions within budget and SLA commitments.
  • Experience in managing complex application issues and small change requests for clients.

Working at Orangeleaf Consulting

At Orangeleaf Consulting, we are dedicated to developing complex enterprise applications using the Mendix Low-Code Platform. Our team supports enterprises in Southeast Asia in realizing their digital innovation goals by creating systems 10x faster than with traditional tools.

Apply Today

Mendix is the global market leader in the low-code market, rapidly spreading through Europe and the US and Asia, with Gartner estimating that by 2025, 70% of new applications developed by enterprises will use no-code or low-code technologies.

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Working in Malaysia (nationwide) (nationwide)

Malaysia (nationwide) is a Southeast Asian federal constitutional monarchy of 13 states and three federal territories, split by the South China Sea into Peninsular Malaysia (nationwide) and East Malaysia (nationwide) on Borneo. Peninsular Malaysia (nationwide) borders Thailand by land and sea. Expect a multi-city work market rather than a single metro hub.

National unemployment rate in Malaysia (nationwide): 3.8%via World Bank

GDP per capita in Malaysia (nationwide): $13,125via World Bank

Consumer price inflation in Malaysia (nationwide): 1.4% (annual) — via World Bank

Real GDP growth in Malaysia (nationwide): 5.2% (annual) — via World Bank

    Build the skills for this role

    Prioritize deep Mendix platform troubleshooting, integration debugging, and clear escalation hygiene. With no matched cert catalog in the source data, treat formal certificates as optional and verify current pricing from the vendor before buying.

    Be ready to walk through a tough Mendix production incident: how you reproduced it, what logs and model checks mattered, and how you prevented recurrence. Expect scenario questions on escalation judgment, client communication under pressure, and working with developers on permanent fixes.

    Strong fit if you already handle complex low-code or enterprise app support and can explain Mendix issues calmly to both engineers and clients. On-site or local Malaysia (nationwide) presence matters for this non-remote listing; thin public company data means ask Orangeleaf directly about stack, clients, and shift expectations.

    Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

    Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

    Add application deadline to calendar

    Listing facts

    • Role L3 Support Engineer (Mendix)
    • Employer Orangeleaf Consulting
    • Location Malaysia (nationwide) (nationwide)
    • Type Full Time
    • Pay (from listing) Pay not listed
    • Posted August 23, 2026
    • Apply by September 22, 2026
    • Country Malaysia (nationwide)
    • Overview Full job description on this page (301 words)

    Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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    L3 Support Engineer (Mendix) Orangeleaf Consulting · Malaysia (nationwide)