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Be ready to walk through a tough Mendix production incident: how you reproduced it, what logs and model checks mattered, and how you prevented recurrence. Expect scenario questions on escalation judgment, client communication under pressure, and working with developers on permanent fixes.
Strong fit if you already handle complex low-code or enterprise app support and can explain Mendix issues calmly to both engineers and clients. On-site or local Malaysia presence matters for this non-remote listing; thin public company data means ask Orangeleaf directly about stack, clients, and shift expectations.
As an L3 Support Engineer (Mendix) at Orangeleaf Consulting in Malaysia, you would own hard escalations on Mendix apps: reproduce defects, dig into models and integrations, guide L1/L2, and push durable fixes with developers and client stakeholders.
Prioritize deep Mendix platform troubleshooting, integration debugging, and clear escalation hygiene. With no matched cert catalog in the source data, treat formal certificates as optional and verify current pricing from the vendor before buying.
No. The listing marks remote as off and places the job in Malaysia, so plan for local or office-based work unless Orangeleaf states otherwise.
L3 is the deep-escalation layer: you take issues L1/L2 cannot resolve, find root cause in Mendix and integrations, and drive lasting fixes.
Ask which Mendix versions and integrations they support, typical ticket volume, on-call expectations, and how L3 partners with delivery teams.
L3 Support Engineer (Mendix) - Orangeleaf Consulting - Malaysia Position Summary Orangeleaf Consulting seeks an experienced L3 Support Engineer to lead complex application issue resolution and small change requests for our Mendix client portfolio, ensuring end-to-end ownership of the client relationship, budget, and SLA commitments. As a key member of our team, you will utilize the Mendix Low-Code Platform by Siemens to develop enterprise applications at lightning speed without writing code. Your Responsibilities Serve as the senior (L3) escalation point for application incidents and change requests that require code-level fixes on the Mendix Low-Code Platform. Investigate, fix bugs, make code-level changes in Mendix, deploy to production, and deliver small change requests for clients. Avoid disrupting the client's project team while ensuring every ticket is scoped accurately, communicated clearly, delivered within budget and SLA. Act as the primary point of coordination between the client and internal delivery teams, managing client expectations, budgets, and approvals directly. Qualifications Hands-on development skills with experience in Mendix (preferred). Strong judgment and communication abilities to manage client relationships effectively. A proven track record of delivering high-quality technical solutions within budget and SLA commitments. Experience in managing complex application issues and small change requests for clients. Working at Orangeleaf Consulting At Orangeleaf Consulting, we are dedicated to developing complex enterprise applications using the Mendix Low-Code Platform. Our team supports enterprises in Southeast Asia in realizing their digital innovation goals by creating systems 10x faster than with traditional tools. Apply Today Mendix is the global market leader in the low-code market, rapidly spreading through Europe and the US and Asia, with Gartner estimating that by 2025, 70% of new applications developed by enterprises will use no-code or low-code technologies. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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