- Full Time
- Taunton, MA
- 22 USD / Year
Fidelitone at a glance
SEC filings mentioning "Fidelitone": 18 — search EDGAR
Fidelitone
Fidelitone is seeking a full-time Dispatcher - Last Mile professional for our Taunton, MA operations center. You'll be the critical link connecting our delivery network with customers, drivers, and warehouse teams to keep operations moving smoothly.
About the Role
As a Dispatcher - Last Mile, you'll manage the real-time flow of information across Fidelitone's delivery operations in Taunton. This role demands strong coordination and communication skills as you work between multiple teams—drivers, installers, warehouse personnel, and customers—to ensure every delivery stays on schedule. You'll operate our routing software platform to monitor and direct deliveries, handle problem-solving, and keep all stakeholders informed of delivery status. Your attention to detail and ability to work under pressure are essential to keeping our last mile operation running smoothly.
Your Responsibilities
- Coordinate with drivers and installers to guarantee on-time delivery for Fidelitone customers
- Partner with scheduling and warehouse teams to confirm freight is properly staged, delivered, and removed per customer specifications
- Prepare, organize, and manage all documentation required for Fidelitone delivery operations
- Navigate Fidelitone's routing software platform to track deliveries and communicate with field teams
- Resolve operational issues and customer concerns by working closely with drivers and clients
- Document and report any delivery incidents or accidents to the Corporate Safety team and Operations leadership
- Notify customers and clients when deliveries must be cancelled or rescheduled
- Take on additional responsibilities as business needs require
What You Bring
- Excellent written and verbal communication abilities—you'll be the voice connecting all delivery operations
- Comfort with software platforms and routing systems; ability to learn new tools quickly
- Strong organizational skills with attention to accuracy in documentation and data entry
- Customer service mindset—you understand that clear communication prevents delays and resolves problems
- Ability to multitask and stay calm when managing multiple delivery status updates and urgent requests
- Reliability and punctuality for a full-time, on-site role in Taunton
More About Fidelitone
Fidelitone specializes in last mile delivery and logistics solutions. We connect customers with dependable service by empowering our dispatch, driver, and warehouse teams to collaborate effectively and deliver results.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit fidelitone.pinpointhq.com.
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Working in Taunton, Somerset
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Taunton is the county town of Somerset, England. It is a market town and has a minster church. Its thousand-year history includes a 10th-century monastic foundation, owned by the Bishops of Winchester, which was rebuilt as Taunton Castle by the Normans in the 12th century. Parts of the inner ward house were turned into the Museum of Somerset and Somerset Military Museum. For the Second Cornish uprising of 1497, Perkin Warbeck brought an army of 6,000; most surrendered to Henry VII on 4 October 1497. On 20 June 1685, the Duke of Monmouth crowned himself King of England in Taunton in the failed
England is a country that is part of the United Kingdom. It is located on the island of Great Britain, of which it covers about 62%, and more than 100 smaller adjacent islands. England shares a land border with Scotland to the north and another land border with Wales to the west, and is surrounded by the North Sea to the east, the English Channel to the south, the Celtic Sea to the south-west, and
Note: Morocco observes a public holiday on Jul 30 — Enthronement.
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- Elevation 23m (75 ft)
Source: Wikipedia (state)
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