- Full Time
- Edmonton, AB
Yorkgroup
Join Yorkgroup as a Manager, Clients Solutions, and lead your team to deliver exceptional client experiences in Edmonton, AB.
About the Role
As a Manager, Clients Solutions at Yorkgroup, you will be responsible for overseeing the client experience, ensuring satisfaction and driving business growth. This role requires a strategic thinker with excellent leadership and communication skills.
Day-to-Day Responsibilities
- Lead a team of Client Solutions professionals to deliver high-quality services and meet client expectations.
- Develop and implement client retention strategies to maintain strong relationships and drive client loyalty.
- Collaborate with cross-functional teams to identify and address client needs and improve service delivery.
- Monitor and report on key performance indicators to ensure the team is meeting client satisfaction metrics.
- Facilitate regular client feedback sessions to gather insights and drive continuous improvement.
What You Bring
- At least 5 years of experience in client service or a related field, with at least 3 years in a managerial role.
- Proven track record of delivering exceptional client experiences and driving business growth.
- Strong leadership skills, with the ability to motivate and develop a high-performing team.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
- Experienced in project management and able to manage multiple priorities effectively.
Why Join Yorkgroup
- Opportunity to work with a dynamic and innovative team dedicated to client satisfaction.
- Competitive compensation package and benefits, including health, dental, and vision insurance.
- Flexible work environment that values work-life balance and professional development.
- Access to ongoing training and development opportunities to enhance your skills and career growth.
- Be part of a company that is committed to community involvement and social responsibility.
Ready to Apply?
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.To apply for this job please visit yorkgroup.bamboohr.com.
Explore Yorkgroup online
Working in Edmonton, Edmonton region
Weather right now in Edmonton, Edmonton region: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:
Edmonton is the capital city of the Canadian province of Alberta. It is situated on the North Saskatchewan River and is the centre of the Edmonton Metropolitan Region, which is surrounded by Alberta's central region. Located about 290 kilometres (180 mi) north of Calgary, the city anchors the northern end of what Statistics Canada defines as the "Calgary–Edmonton Corridor".
Alberta is a province in Canada. It is a part of Western Canada and is one of the three prairie provinces. Alberta is bordered by British Columbia to its west, Saskatchewan to its east, the Northwest Territories to its north, and the U.S. state of Montana to its south. Alberta and Saskatchewan are the only two landlocked provinces. The eastern part of the province is occupied by the Great Plains,
🇨🇦 Relocation safety for Canada: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Canada: 6.9% — via World Bank
- Elevation 669m (2,195 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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