Director of Hotel Operations

DIRECTOR OF HOTEL OPERATIONS at Marriott in Singapore (nationwide) (nationwide)

About the Role

Functions as the strategic business leader of hotel operations, overseeing all aspects of hotel management and ensuring guest satisfaction. Key responsibilities include developing operational strategies, managing staff, optimizing performance metrics, and enhancing customer service.

Your Responsibilities

• Develop and implement comprehensive operational strategies to enhance guest experience and drive revenue growth.
• Oversee the day-to-day operations of the hotel, ensuring compliance with Marriott standards and regulatory requirements.
• Manage a high-performing team of managers and staff, providing leadership and professional development opportunities.
• Analyze performance data to identify areas for improvement and implement corrective actions.
• Collaborate with other departments to ensure seamless operations and customer satisfaction.

Skills & Qualifications

• Demonstrated experience in senior hotel management roles, preferably within the luxury or upscale segment.
• Strong leadership skills with a proven ability to lead high-performing teams.
• Excellent communication and interpersonal skills for effective stakeholder engagement.
• Strategic thinking and problem-solving abilities to drive operational excellence.
• Proficiency in Microsoft Office Suite and other relevant software tools.

About the Company

Marriott International is a leading global hospitality company with an extensive portfolio of brands. The company operates hotels under several well-known brands, including St. Regis, W Hotels, Bulgari Hotels & Resorts, and more. Marriott’s commitment to quality and guest satisfaction has made it one of the world's most respected hotel chains.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.