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Prepare stories on raising GOP or service metrics, turning around staffing gaps, and handling major guest or safety incidents. Know Marriott’s multi-brand model and recent public themes (loyalty/award changes, portfolio moves). Ask how this Singapore role balances brand standards, owner expectations, and local labor rules.
Strong fit if you have senior multi-department hotel ops leadership, brand-scale process discipline, and comfort running a high-volume Singapore property under a global system like Marriott’s.
As Director of Hotel Operations at Marriott in Singapore, the day typically centers on property performance: rooms and front office flow, F&B and housekeeping coordination, guest recovery, labor and cost control, safety/compliance, and alignment with brand standards. Work often means cross-department huddles, walking the floor, reviewing KPIs, and escalating issues that affect occupancy, service scores, and owner/brand outcomes.
Prioritize multi-outlet hotel operations, P&L literacy, labor planning, guest experience systems, and brand-standard execution. Build strength in people leadership, crisis handling, and stakeholder reporting (owners, brand, GMs). No certified pathway was supplied for this listing.
No. The listing is on-site in Singapore (remote flag is 0).
It operates, franchises, and licenses lodging brands across hotels, residential, and timeshare properties worldwide.
None were provided in the cert data for this posting.
Website: marriott.com
Marriott International, Inc. is an American multinational company that operates, franchises, and licenses lodging brands that include hotel, residential, and timeshare properties. The company owns over 37 hotel and timeshare brands, with 9,000 locations and 1,597,380 rooms across its network. Headquartered in Bethesda, Maryland, the company is the successor to the hospitality division of the Marriott Corporation, which was founded by J. Willard Marriott (1900–1985) and his wife Alice Marriott (1907–2000).
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DIRECTOR OF HOTEL OPERATIONS at Marriott in Singapore About the Role Functions as the strategic business leader of hotel operations, overseeing all aspects of hotel management and ensuring guest satisfaction. Key responsibilities include developing operational strategies, managing staff, optimizing performance metrics, and enhancing customer service. Your Responsibilities Develop and implement comprehensive operational strategies to enhance guest experience and drive revenue growth. Oversee the day-to-day operations of the hotel, ensuring compliance with Marriott standards and regulatory requirements. Manage a high-performing team of managers and staff, providing leadership and professional development opportunities. Analyze performance data to identify areas for improvement and implement corrective actions. Collaborate with other departments to ensure seamless operations and customer satisfaction. Skills & Qualifications Demonstrated experience in senior hotel management roles, preferably within the luxury or upscale segment. Strong leadership skills with a proven ability to lead high-performing teams. Excellent communication and interpersonal skills for effective stakeholder engagement. Strategic thinking and problem-solving abilities to drive operational excellence. Proficiency in Microsoft Office Suite and other relevant software tools. About the Company Marriott International is a leading global hospitality company with an extensive portfolio of brands. The company operates hotels under several well-known brands, including St. Regis, W Hotels, Bulgari Hotels & Resorts, and more. Marriott’s commitment to quality and guest satisfaction has made it one of the world's most respected hotel chains. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-08-13 UTC · getajob.ai