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Customer Service Representative

  • Company: Teleperformance USA
  • Location: Gilbert, Arizona
  • Salary: Pay not listed
  • Part Time
  • Company site
  • Pay not listed

Teleperformance USA at a glance

teleperformanceusa.com

SEC filings mentioning "Teleperformance USA": 37search EDGAR

CUSTOMER SERVICE REPRESENTATIVE – ON-SITE (MESA)
Teleperformance USA
Gilbert, Arizona

What This Role Involves

This role involves serving as a primary point of contact for our clients. You will manage inbound and outbound communications with professional excellence using a suite of web-based tools to efficiently resolve inquiries and ensure a seamless and positive customer experience.

Core Duties

  • Manage inbound and outbound client communications
  • Resolve customer inquiries and issues promptly and effectively
  • Utilize web-based tools for efficient communication management
  • Maintain detailed records of interactions and resolutions
  • Provide exceptional customer service to enhance client satisfaction

Skills & Qualifications

  • Strong communication skills, both verbal and written
  • Ability to handle multiple tasks and prioritize effectively
  • Familiarity with web-based tools for customer service management
  • Excellent problem-solving abilities
  • Prior experience in a customer service role is preferred but not required

About the Company

Teleperformance USA, based in Gilbert, Arizona, offers a dynamic and supportive work environment. As an on-site representative, you will be part of a team dedicated to delivering exceptional customer service.

Next Steps

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What people say about Teleperformance USA

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Gilbert, Arizona

Weather right now in Gilbert, Arizona: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Gilbert is a town in Maricopa County, Arizona, United States. Located southeast of Phoenix, Gilbert had a population of 293,630 as of 2023. It is the fourth-most populous municipality in Arizona and is considered a suburb of Phoenix. Gilbert is the most populous incorporated town in the United States and has been described as the “largest town in America.”

Arizona is a landlocked state in the Southwestern United States, sharing the Four Corners region with Colorado, New Mexico, and Utah. It also borders Nevada to the northwest and California to the west, and shares an international border with the Mexican states of Sonora and Baja California to the south and southwest. Its capital and largest city is Phoenix, which is the most populous state capital

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.1%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 197,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Cost of living in Arizona: 0.7% above the national averagevia BEA

Minimum wage in Arizona: $15.15/hrvia FRED

Real GDP per capita in Arizona: $59,779via FRED

Home prices in Arizona (year over year): +2.3%via FRED

Median household income in Maricopa County: $85,518via US Census ACS / Data USA

Most common commute in Maricopa County: Drove Alone (65%) — via US Census ACS / Data USA

Households with home internet in Maricopa County: 93%via US Census ACS / Data USA

Nearby history: Gilbert Elementary School, listed 1980 (401m away) — via National Register of Historic Places

Typical climate: average high 85°F / low 57°F year-round (summers around 103°F, winters around 41°F) — via NOAA 1991-2020 Normals

Walkability: Above average walkablevia EPA National Walkability Index

Typical rent nearby: $1,583/mo · $1,839/movia HUD Fair Market Rents

  • Elevation 377m (1,237 ft)

Source: Wikipedia (state)

About this role & career path

Traits that fit this role

  • Self-Confidence
  • Perseverance
  • Social Orientation
  • Achievement Orientation
  • Dependability

Source: O*NET Work Styles (Distinctiveness Rank).

Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET

Industry news

Source: O*NET (public-domain bulk data)

Salary & compensation

Workers in Sales & Related occupations earn a national median of $37,814via US Census ACS / Data USA

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Customer Service Representative
  • Employer Teleperformance USA
  • Location Gilbert, Arizona
  • Type Part Time
  • Pay (from listing) Pay not listed
  • Posted August 3, 2026
  • Apply by September 2, 2026
  • Country United States
  • Overview Full job description on this page (191 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Customer Service Representative

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Answer customers' questions about services, prices, availability, or credit terms.
  • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
  • Compute and compare costs of services.
  • Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Contact prospective or existing customers to discuss how services can meet their needs.
  • Create forms or agreements to complete sales.

Source: O*NET

Employer website

teleperformanceusa.com

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Occupation family: Customer Service Representative

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Customer Service Representative Teleperformance USA · Gilbert, Arizona