- Full Time
- Maine, US
Teleperformance USA at a glance
teleperformanceusa.comSEC filings mentioning "Teleperformance USA": 37 — search EDGAR
Teleperformance USA
Join Teleperformance USA as a full-time Customer Service Representative based in Maine, where your bilingual fluency in Spanish and English directly addresses our customers' diverse needs. We're seeking a dedicated professional committed to delivering outstanding support and thoughtfully resolving every customer inquiry.
About the Role
In this full-time position, you'll serve as a key contact point for our clients, managing customer communications across multiple channels with professionalism and care. Using our web-based support platforms, you'll investigate issues, identify practical solutions, and implement resolutions that keep customers satisfied. Your communication expertise and commitment to problem-solving will transform everyday interactions into positive, lasting customer relationships.
What You'll Do
- Handle inbound and outbound customer inquiries via phone, email, and chat systems
- Access customer information and document all interactions within our web-based platforms
- Diagnose customer issues and implement appropriate, timely solutions
- Maintain accurate records of customer contacts and case resolutions
- Balance responsiveness and quality in every customer interaction
- Collaborate with team members to uphold consistent service standards
What We're Looking For
- Fluent bilingual proficiency in Spanish and English
- Previous customer-facing experience or demonstrated ability to interact professionally with diverse people
- Comfort with technology and ability to quickly master web-based systems
- Clear, engaging communication and strong active listening skills
- Analytical mindset with genuine passion for solving customer problems
- Self-directed work style combined with strong team collaboration abilities
- High school diploma, GED, or equivalent qualification
About Teleperformance USA
Teleperformance USA delivers customer experience solutions that help leading organizations strengthen their customer relationships and drive loyalty. We foster an inclusive workplace where team members grow professionally and make a meaningful impact every day.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
Explore Teleperformance USA online
What people say about Teleperformance USA
Recent news
- French call center TP lowers revenue outlook on US challenges - ET Telecom
- Teleperformance Workers Mobilize for National Day of Organizing - Communications Workers of America Union (CWA)
- Salt Lake City-based Teleperformance USA pays almost $2 million in back overtime wages following US Department of Labor investigation - U.S. Department of Labor
- Teleperformance USA Notifies Consumers of Leaked Social Security Numbers Following Recent Data Breach - JD Supra
- Teleperformance USA Supports Educational Programs for More Than 17,000 Children Across the United States - PR Newswire
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Maine
Maine is a state in the New England region of the United States, and the northeasternmost state in the contiguous United States. It borders New Hampshire to the west, the Gulf of Maine to the southeast, and the Canadian provinces of New Brunswick and Quebec to the northeast and northwest, and shares a maritime border with Nova Scotia. It is the only state to border only one other state. Maine is the largest state in New England by total area, almost as large as the combined area of the remaining five states. Of the 50 U.S. states, it is the 12th-smallest by area, the 9th-least populous, the 13
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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