Seasonal Customer Service Representative

Seasonal Customer Service Representative
Company: Tires-Easy
Location: Philippines

About the Role

This is a seasonal 6-month contract role beginning in September, with potential for extension based on business needs. A dynamic and fast-growing e-commerce company, we are looking for dedicated independent contractors to join our team as we scale one of the fastest-growing e-commerce companies in the US.

Day-to-Day Responsibilities

• Serve as the primary voice of the company, managing a high volume of inbound calls.
• Provide friendly, professional, and solution-oriented customer service via phone and email.
• Support customers with product inquiries, order issues, and general guidance.
• Ensure every interaction is positive and focused on finding solutions for our customers.

Qualifications

• Able to work in a fast-paced environment with a high volume of calls.
• Strong communication skills, both verbal and written.
• Customer service experience preferred but not required; training will be provided.
• Passionate about providing exceptional customer service.

More About Tires-Easy

We are a fully remote, small, and agile team. Our mission is to redefine how tires are delivered and experienced. We move fast, value creativity in problem-solving, and constantly experiment and iterate on our processes. If you thrive in a dynamic "test-and-learn" environment and enjoy the energy of a start-up, we want to hear from you.

Applying for This Role

If this sounds like an exciting opportunity, apply directly on this page. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.