Customer Service Representative

Farm Boy Inc. is hiring a Customer Service Representative for our Ottawa, ON location. In this part-time role, you'll deliver exceptional service to customers every shift, answering questions, providing assistance, and helping create a welcoming retail environment that encourages loyalty and repeat visits.

What This Role Involves

As a Customer Service Representative at Farm Boy Inc. in Ottawa, you'll greet customers, respond to inquiries, and support the retail team in delivering outstanding service. Working part-time hours, you'll engage with shoppers across the store, answer questions about products and services, and help them locate what they need. You'll be part of a team committed to making every customer visit pleasant and efficient.

Key Responsibilities

• Greet customers warmly and assist with product inquiries
• Direct customers to departments and provide location information
• Answer questions about store services and product availability
• Handle customer concerns and feedback professionally and courteously
• Support team members in maintaining an organized, welcoming store environment
• Represent Farm Boy Inc. values during all customer interactions

What We're Looking For

• Excellent communication and interpersonal abilities
• Calm demeanor in fast-paced retail environments
• Genuine passion for helping customers solve their needs
• Reliable availability for scheduled part-time shifts
• Strong work ethic and positive team attitude
• Willingness to learn about products and retail operations

Why Join Farm Boy Inc.

Farm Boy Inc. is a respected Canadian grocery retailer dedicated to quality products and customer satisfaction. Joining our Ottawa team means working in a welcoming environment where customer service excellence is valued. You'll develop real retail and customer service experience while contributing to the positive shopping experience our customers expect.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.