- Full Time
- Lexington, TN, US
Domino's at a glance
dominos.com- Founded 1960
- Ticker DPZ
- Revenue (FY2025) $4.94B
- Net income $601.70M
Investor research: Yahoo Finance · SEC filings
Source: Wikipedia
Domino's
Join Domino's as a Full-Time Customer Service Representative in Lexington, TN, where you'll be the voice of our brand, helping customers order pizza and resolve any concerns about their delivery experience.
Role Overview
As a Customer Service Representative for Domino's in Lexington, you'll be the first point of contact for customers calling to place orders, track deliveries, or address service concerns. This full-time position is essential to maintaining Domino's reputation for quality and customer satisfaction. You'll handle every interaction with professionalism and efficiency, ensuring each customer feels valued and heard.
Day-to-Day Responsibilities
- Answer incoming phone calls and process customer orders with accuracy and care
- Provide real-time delivery tracking information and respond to customer questions
- Handle customer complaints and resolve issues promptly and professionally
- Enter orders into the POS system with attention to detail
- Recommend menu items and current promotions to enhance the customer experience
- Maintain accurate records of customer interactions and transactions
- Communicate special requests and order modifications to the restaurant team
Who We're Looking For
- Strong verbal communication skills and a friendly, patient approach
- Ability to multitask and manage high call volumes during busy periods
- Comfort using computer systems and eagerness to learn new technology
- Problem-solving mindset and genuine commitment to customer satisfaction
- Reliable attendance and punctuality for full-time work
- High school diploma or equivalent preferred
- Prior customer service experience valued
About Domino's
Domino's is a global leader in pizza delivery, recognized for quality, innovation, and outstanding customer service. Our Lexington, TN location is part of a trusted franchise network serving communities across the nation. We invest in our team members, creating opportunities for growth and pride in delivering great pizza and service to our neighbors.
Ready to Apply?
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To apply for this job please visit jobs.smartrecruiters.com.
Explore Domino's online
What people say about Domino's
- Ask HN: Who is hiring? (August 2015)
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Recent news
- Domino's Pizza Stock Is Down 32% and Still the Dominant Player. Here's Why I'd Buy Now. - Yahoo Finance
- Former employee ransacks Domino's Pizza, does donuts in church parking lot, police say - WYFF
- Valley Domino’s franchise wins 6th straight ‘Gold Franny’ award for community impact - WHSV
- POLICE: Former pizza driver ransacked Domino’s, set two fires - WITN
- Former North Carolina pizza worker ransacked Domino’s, set fires, police say - WXII
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Lexington, Fayette County
Weather right now in Lexington, Fayette County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:
Kentucky, officially the Commonwealth of Kentucky, is a landlocked state in the Southeastern region of the United States. It borders Illinois, Indiana, and Ohio to the north, West Virginia to the northeast, Virginia to the east, Tennessee to the south, and Missouri to the west. Its northern border is defined by the Ohio River. Its capital is Frankfort and its most populous city is Louisville. As o
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
- Elevation 295m (968 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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