- Company: Uni Lodge
- Location: New Zealand (nationwide) (nationwide)
- Salary: Pay not listed
Uni Lodge at a glance
unilodge.com.auCUSTOMER SERVICE MANAGER at UniLodge in New Zealand (nationwide) (nationwide)
About This Position
We are currently seeking a full-time Customer Service Manager to join our team at UniLodge Auckland Central. As the Front Office Supervisor, you will be responsible for managing a small operations team and overseeing daily operations, including the maintenance program.
What You'll Do
- Manage a small operations team effectively
- Oversee daily operations to ensure smooth running of the front office
- Oversight of the maintenance program to keep facilities in top condition
- Ensure high standards of customer service are maintained
- Develop and implement strategies for improving operational efficiency
- Collaborate with team members to achieve departmental goals
Qualifications
- Minimum 3 years' experience in a supervisory role within the hospitality or customer service industry
- Demonstrated ability to lead and motivate teams
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Familiarity with property maintenance procedures and protocols
- A proactive approach to problem-solving
Working at UniLodge
Join our growing company based in Auckland, where you will have the opportunity to contribute significantly to the success of our operations. Our team culture values collaboration, innovation, and a commitment to delivering exceptional customer service.
Apply Today
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Explore Uni Lodge online
What people say about Uni Lodge
- Ask HN: Should we be asking 'how did you sleep' vs. 'how are you'?
- Scientists Back Kiera Wilmot by Tweeting About All the Stuff They've Blown Up
- Abolish The Patent, Vanquish The Troll
- Is that ship still stuck?
Recent news
- Japan’s Samty buys major stake in top Australian student housing operator - The PIE News
- Rava’s Samty Buying Majority Stake in Aussie Student Housing Operator UniLodge for $391M - Mingtiandi
- Gilbert + Tobin advises Samty Holdings, Hillhouse and Rava Partners on over $625 million acquisition of UniLodge - Gilbert + Tobin
- Japanese investor splashes $600m on student housing giant UniLodge - AFR
- Student who complained about noise unfairly evicted from uni housing - ABC News & Headlines – Australian Broadcasting Corporation
Aggregated from public discussions and news; opinions are the authors’ own.
Working in New Zealand (nationwide) (nationwide)
New Zealand (nationwide) is an island country in the southwestern Pacific Ocean. It consists of two main landmasses—the North Island and the South Island —and over 600 smaller islands. It is the sixth-largest island country by area and lies east of Australia across the Tasman Sea and south of the islands of New Caledonia, Fiji, and Tonga. The country's varied topography and sharp mountain peaks, including the Southern Alps, owe much to tectonic uplift and volcanic eruptions. New Zealand (nationwide)'s capital city is Wellington, and its most populous city is Auckland.
🇳🇿 Relocation safety for New Zealand (nationwide): Very Safe — via Warnely, CC BY 4.0
National unemployment rate in New Zealand (nationwide): 5.1% — via World Bank
GDP per capita in New Zealand (nationwide): $49,591 — via World Bank
Consumer price inflation in New Zealand (nationwide): 2.8% (annual) — via World Bank
Real GDP growth in New Zealand (nationwide): 0.5% (annual) — via World Bank
Average hours worked per year in New Zealand (nationwide): 1,723 — via OECD
About this role & career path
Traits that fit this role
- Initiative
- Self-Confidence
- Optimism
- Leadership Orientation
- Adaptability
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 4: Considerable Preparation Needed. Most of these occupations require a four-year bachelor's degree, but some do not. — via O*NET
Industry news
- Q&A with Josh Martin, CPA, Founder of Martin Business Management: Rethinking the Business Management Model - citybiz
- Marquis Who's Who Honors Rhiannon R. Johnston for Expertise in Business Management - 24-7 Press Release
- Meet Kris Benson of Superior Business Management in Cobb County - Voyage ATL
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Management occupations earn a national median of $86,012 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Manager
- Employer Uni Lodge
- Location New Zealand (nationwide) (nationwide)
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 26, 2026
- Apply by August 26, 2026
- Country New Zealand (nationwide)
- Overview Full job description on this page (225 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Manager
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Assign, supervise, and review the activities of public relations staff.
- Confer with labor relations managers to develop internal communications that keep employees informed of company activities.
- Design and edit promotional publications, such as brochures.
- Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.
- Develop, implement, or maintain crisis communication plans.
- Direct activities of external agencies, establishments, or departments that develop and implement communication strategies and information programs.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Ask HN: Should we be asking 'how did you sleep' vs. 'how are you'?
- Hacker News — Scientists Back Kiera Wilmot by Tweeting About All the Stuff They've Blown Up
- Hacker News — Abolish The Patent, Vanquish The Troll
- Hacker News — Is that ship still stuck?
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
2 other opening(s) at Uni Lodge on Get A Job.AI
Occupation family: Customer Service Manager
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