- Company: Uni Lodge
- Location: New Zealand (nationwide) (nationwide)
- Salary: Pay not listed
Uni Lodge at a glance
unilodge.com.auCustomer Service Coordinator at UniLodge in New Zealand (nationwide) (nationwide)
Role Overview
We are seeking a dedicated and proactive Customer Service Coordinator to join our team at UniLodge Mayoral Drive Student Accommodation, Auckland. This role is focused on enhancing the customer experience through efficient property management tasks, administration support, and leasing assistance for student apartments.
Key Responsibilities
- Provide exceptional customer service to students and staff
- Manage and resolve customer inquiries and complaints effectively
- Assist with the leasing process for new students
- Support property maintenance and management tasks
- Handle administrative duties such as record-keeping and documentation
Requirements
- A minimum of 1-2 years of experience in customer service or a related field
- Strong communication skills, both written and verbal
- Ability to work independently and as part of a team
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organizational and time management skills
- Demonstrated ability to handle multiple tasks and prioritize effectively
About the Company
UniLodge is a vibrant company focused on creating a fun and engaging environment for students. Based at UniLodge Mayoral Drive Student Accommodation in Auckland, we offer a unique blend of modern amenities and community spirit. Our team culture emphasizes collaboration, innovation, and continuous improvement.
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Explore Uni Lodge online
What people say about Uni Lodge
- Ask HN: Should we be asking 'how did you sleep' vs. 'how are you'?
- Scientists Back Kiera Wilmot by Tweeting About All the Stuff They've Blown Up
- Abolish The Patent, Vanquish The Troll
- Is that ship still stuck?
Recent news
- Japan’s Samty buys major stake in top Australian student housing operator - The PIE News
- Rava’s Samty Buying Majority Stake in Aussie Student Housing Operator UniLodge for $391M - Mingtiandi
- Gilbert + Tobin advises Samty Holdings, Hillhouse and Rava Partners on over $625 million acquisition of UniLodge - Gilbert + Tobin
- Japanese investor splashes $600m on student housing giant UniLodge - AFR
- Student who complained about noise unfairly evicted from uni housing - ABC News & Headlines – Australian Broadcasting Corporation
Aggregated from public discussions and news; opinions are the authors’ own.
Working in New Zealand (nationwide) (nationwide)
New Zealand (nationwide) is an island country in the southwestern Pacific Ocean. It consists of two main landmasses—the North Island and the South Island —and over 600 smaller islands. It is the sixth-largest island country by area and lies east of Australia across the Tasman Sea and south of the islands of New Caledonia, Fiji, and Tonga. The country's varied topography and sharp mountain peaks, including the Southern Alps, owe much to tectonic uplift and volcanic eruptions. New Zealand (nationwide)'s capital city is Wellington, and its most populous city is Auckland.
🇳🇿 Relocation safety for New Zealand (nationwide): Very Safe — via Warnely, CC BY 4.0
National unemployment rate in New Zealand (nationwide): 5.1% — via World Bank
GDP per capita in New Zealand (nationwide): $49,591 — via World Bank
Consumer price inflation in New Zealand (nationwide): 2.8% (annual) — via World Bank
Real GDP growth in New Zealand (nationwide): 0.5% (annual) — via World Bank
Average hours worked per year in New Zealand (nationwide): 1,723 — via OECD
About this role & career path
Traits that fit this role
- Optimism
- Empathy
- Self-Control
- Social Orientation
- Cooperation
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Office & Administrative Support occupations earn a national median of $39,669 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Coordinator
- Employer Uni Lodge
- Location New Zealand (nationwide) (nationwide)
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 22, 2026
- Apply by August 21, 2026
- Country New Zealand (nationwide)
- Overview Full job description on this page (220 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Coordinator
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Ask HN: Should we be asking 'how did you sleep' vs. 'how are you'?
- Hacker News — Scientists Back Kiera Wilmot by Tweeting About All the Stuff They've Blown Up
- Hacker News — Abolish The Patent, Vanquish The Troll
- Hacker News — Is that ship still stuck?
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
Occupation family: Customer Service Coordinator
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