- Company: Binance
- Location: Thailand, Bangkok
- Salary: Pay not listed
- Work type: Remote
Binance at a glance
binance.com/zh-CN- Founded 2017
SEC filings mentioning "Binance": 701 — search EDGAR
20,491 Wikipedia views in June 2026 — a rough gauge of public visibility.
Job Title: Customer Service Representative
Company: Binance
Location: Thailand, Bangkok
About the Role
Become a part of Binance's dynamic and client-focused Customer Service team. As a Customer Service Representative for Gulf Binance in Bangkok, you will contribute to maintaining exceptional service standards by providing swift and accurate support through ticketing systems and live chat. Your role involves handling customer queries, resolving complaints, and facilitating identification approval processes on our world-class cryptocurrency exchange platform.
Key Responsibilities
- Respond promptly to user inquiries via email, phone, or live chat.
- Analyze and resolve issues related to account management, transactions, and technical support.
- Provide detailed information about Binance products and services to enhance customer satisfaction.
- Gather feedback from users to improve service quality and identify areas for improvement.
What You Bring
- Demonstrate empathy and strong communication skills in a fast-paced environment.
- Show proficiency with digital assets, blockchain technology, and cryptocurrency exchanges.
- Have excellent problem-solving abilities to address customer issues effectively.
- Exhibit dedication to maintaining high standards of service excellence.
About Binance
Binance is a leading global blockchain ecosystem that operates the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 300 million people in more than 100 countries, we are committed to building an inclusive financial system through digital assets and blockchain technology.
Applying for This Role
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Explore Binance online
What people say about Binance
- Ask HN: Who wants to be hired? (July 2026)
- Ask HN: Freelancer? Seeking freelancer? (July 2026)
- Trump made more than a billion dollars from crypto ventures in first year back
Recent news
- Binance to Cooperate Less on Crypto Cases, Justice Department Warns Staff in Memo - The Information
- Bitcoin holders can now participate in a BTC covered call income strategy on Binance - CoinDesk
- New Crypto: Ethereum Based Pepeto Days From Binance Debut While the Cardano Price Targets $20 - markets.businessinsider.com
- Plume Brings Institutional Real-World Asset Yield to Binance Wallet Through nBasis Vault on Nest - Benzinga
- Binance founder CZ says MiCA application was 'fully compliant' and near approval before political forces intervened - The Block
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Thailand
Thailand, officially the Kingdom of Thailand, and formerly known as Siam, is a country located in Mainland Southeast Asia. It shares land borders with Myanmar to the west and northwest, Laos to the east and northeast, Cambodia to the southeast, and Malaysia to the south. Its maritime boundaries include the Gulf of Thailand and the Andaman Sea and shares maritime borders with Vietnam, Indonesia, and India. Thailand has a population of nearly 66 million people and covers an area of approximately 513,115 km2. The capital and largest city is Bangkok.
🇹🇭 Relocation safety for Thailand: Exercise Increased Caution — via Warnely, CC BY 4.0
National unemployment rate in Thailand: 0.8% — via World Bank
GDP per capita in Thailand: $8,057 — via World Bank
Consumer price inflation in Thailand: -0.1% (annual) — via World Bank
Real GDP growth in Thailand: 2.4% (annual) — via World Bank
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Representative, Gulf
- Employer Binance
- Location Thailand, Bangkok · Remote-friendly
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 21, 2026
- Apply by August 20, 2026
- Country Thailand
- Overview Full job description on this page (234 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Ask HN: Who wants to be hired? (July 2026)
- Hacker News — Ask HN: Freelancer? Seeking freelancer? (July 2026)
- Hacker News — Ask HN: Who wants to be hired? (July 2026)
- Hacker News — Trump made more than a billion dollars from crypto ventures in first year back
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
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