- Company: Vortex Industrial Doors
- Location: Quivira, Kansas
- Salary: $45,760–$60,320/yr
Vortex Industrial Doors at a glance
Vortex Industrial Doors — Quivira, Kansas
About the Role
Vortex Industrial Doors is seeking a Service Desk Coordinator to serve as the primary point of contact for our customers and the central hub that keeps our field teams organized. This role will be based in Quivira, Kansas, and will involve reviewing overnight inquiries, confirming schedules, and ensuring smooth operations within the service desk.
Core Duties
- Review and respond to customer inquiries received overnight
- Confirm and schedule field team visits for repairs and installations
- Coordinate with internal teams to ensure timely resolution of customer issues
- Maintain accurate records and documentation of all interactions
- Provide exceptional customer service and support
What We're Looking For
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Familiarity with customer service software or CRM systems is preferred
- A proactive and solution-oriented mindset
Why Join Vortex Industrial Doors
Vortex Doors stands out as America's highest quality and most customer-centric commercial and industrial door installation and repair company. As a Service Desk Coordinator, you will be part of a team that values excellence and is committed to delivering top-notch service to our clients.
Ready to Apply?
Join us in making a difference by serving as the first voice for our customers and ensuring their satisfaction. If this role aligns with your career aspirations, we encourage you to apply now. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Vortex Industrial Doors online
Working in Quivira, Kansas
Weather right now in Quivira, Kansas: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
The role is listed for Quivira in Johnson County, shown in data as Lake Quivira, Kansas. Kansas is a landlocked Midwestern state bordered by Nebraska, Colorado, Oklahoma, and Missouri; the capital is Topeka and Wichita is the largest city. See Kansas on Wikipedia.
Kansas is a landlocked state in the Midwestern region of the United States. It borders Nebraska to the north, Colorado to the west, Oklahoma to the south, and Missouri to the east. Kansas is named after the Kansas River, in turn named after the Kansa people. Its capital is Topeka, and its most populous city is Wichita; however, the largest urban area is the bi-state Kansas City metropolitan area s
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.6% — via BLS JOLTS
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 208,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Unemployment rate in Kansas: 3.8% — via U.S. Bureau of Labor Statistics
Cost of living in Kansas: 9.9% below the national average — via BEA
Minimum wage in Kansas: $7.25/hr — via FRED
Real GDP per capita in Kansas: $62,187 — via FRED
Home prices in Kansas (year over year): +3.9% — via FRED
Median household income in Johnson County: $107,261 — via US Census ACS / Data USA
Average commute time in Johnson County: 21 min — via US Census ACS / Data USA
Most common commute in Johnson County: Drove Alone (70%) — via US Census ACS / Data USA
Households with home internet in Johnson County: 96% — via US Census ACS / Data USA
Typical climate: average high 65°F / low 45°F year-round (summers around 86°F, winters around 22°F) — via NOAA 1991-2020 Normals
Walkability: Below average walkable — via EPA National Walkability Index
Typical rent nearby: $1,197/mo · $1,358/mo — via HUD Fair Market Rents
- Elevation 269m (883 ft)
Source: Wikipedia (state)
Be ready to walk through how you triage inbound service calls, document tickets clearly, and hand off to technicians for industrial or commercial door work. Expect scenarios on urgent downtime, parts delays, and calm customer updates under time pressure.
- Describe a multi-ticket day and how you ranked jobs
- Explain status updates when a tech is delayed or a part is short
Best fit if you like coordinating people and schedules more than field installs, stay organized under interrupt-driven work, and can learn commercial door service vocabulary quickly at Vortex Industrial Doors in Johnson County, Kansas.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Commercial Service Desk Coordinator — Door Systems
- Employer Vortex Industrial Doors
- Location Quivira, Kansas
- Type Full Time
- Pay (from listing) $45,760–$60,320/yr
- Posted July 21, 2026
- Apply by August 20, 2026
- Country United States
- Overview Full job description on this page (255 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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