Business Systems Engineering Analyst

Zoom is hiring a full-time Business Systems Engineering Analyst for a remote role open to candidates across the US. This Business Systems Engineering Analyst position places you at the center of evaluating and strengthening the systems that keep business operations running smoothly from anywhere.

About This Position

In this remote Business Systems Engineering Analyst role at Zoom in the United States, you will examine existing business platforms, translate operational needs into technical requirements, and help refine processes that support day-to-day work. The position centers on practical analysis and engineering-minded solutions that improve how teams access and use information. You will work independently while staying aligned with broader organizational goals, all within a fully remote full-time arrangement.

Core Duties

• Gather and document business requirements from stakeholders to identify system gaps and opportunities
• Analyze workflows and data flows to recommend practical enhancements for business systems
• Design and test process improvements that increase efficiency and reliability of core platforms
• Collaborate with technical and operational partners to implement system updates or configurations
• Prepare clear documentation, impact assessments, and progress reports for ongoing initiatives
• Monitor system performance after changes and support continuous refinement based on feedback

Who We're Looking For

• Proven background in business systems analysis, systems engineering, or a closely related discipline
• Strong ability to map business processes and convert them into actionable technical specifications
• Excellent communication skills for translating between non-technical teams and engineering groups
• Analytical mindset with confidence in evaluating data, identifying root causes, and proposing solutions
• Experience documenting requirements, creating process diagrams, and supporting system implementations
• Self-directed approach suited to remote full-time work while maintaining clear collaboration habits

Working at Zoom

Zoom is hiring for this role and offers a supportive team environment that encourages growth and balance for remote professionals across the US.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.