AI Software Engineer – Search Infrastructure

Zoom is hiring an AI Software Engineer - Search Infrastructure for a full-time position based in Seattle (WA), offering the chance to shape high-performance search systems that integrate advanced artificial intelligence techniques.

Role Overview

This AI Software Engineer - Search Infrastructure role at Zoom in Seattle (WA) centers on creating reliable, scalable backend infrastructure that supports intelligent search capabilities. You will work as a core full-time team member to engineer the platforms and services that enable efficient data retrieval, ranking, and AI enhancements, contributing to robust systems designed for real-world performance demands. The position emphasizes hands-on software engineering combined with machine learning applications tailored specifically to search infrastructure challenges.

Day-to-Day Responsibilities

• Design, build, and maintain core components of large-scale search infrastructure, including indexing pipelines, querying engines, and retrieval frameworks.
• Implement and refine AI models for relevance ranking, semantic embeddings, and natural language processing to improve search accuracy and speed.
• Optimize distributed systems for high throughput, low latency, and fault tolerance across production search workloads.
• Develop data processing workflows that prepare training sets and support continuous model evaluation for search applications.
• Collaborate with peer engineers on architecture decisions, code reviews, performance testing, and monitoring of search services.
• Investigate production issues, analyze system metrics, and iterate on infrastructure improvements to sustain reliability.

Skills & Qualifications

• Proven software engineering expertise in building scalable, high-availability systems, ideally involving search or information retrieval.
• Hands-on experience applying AI and machine learning techniques such as neural ranking, embeddings, or NLP to search problems.
• Proficiency in programming languages commonly used for systems work, including Python, Java, or C++, along with solid data structures and algorithms knowledge.
• Familiarity with distributed computing, databases, caching layers, and search technologies that power modern retrieval platforms.
• Understanding of cloud environments, container orchestration, and practices for deploying production-grade infrastructure.
• Ability to work effectively in a full-time setting in Seattle (WA), contributing to collaborative engineering efforts around AI Software Engineer - Search Infrastructure initiatives.

About Zoom

Zoom is hiring for this role and offers a supportive team environment.

Ready to Apply?

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