- Company: Concentrix
- Location: Penbrook, Pennsylvania
- Salary: Pay not listed
- Work type: Remote
Concentrix at a glance
concentrix.com- Founded 2004
SEC filings mentioning "Concentrix": 706 · SIC industry: Services-Business Services, Nec — search EDGAR
Most recent 8-K (material company event) filed: Jul 24, 2026 — view filing
Registered as a global legal entity (LEI 5493000EAJN1KMPVA737, US) — via GLEIF
7,149 Wikipedia views in June 2026 — a rough gauge of public visibility.
CUSTOMER SERVICE / TECH SUPPORT REP - FINANCIAL (REMOTE)
Concentrix, Penbrook, Pennsylvania
About This Position
We are seeking passionate and dedicated individuals to join our award-winning "One Concentrix" team as a remote Customer Service / Tech Support Representative. As part of this dynamic role, you will be responsible for delivering exceptional customer experiences and solutions for one of the world's best-known brands.
Day-to-Day Responsibilities
- Provide technical support to customers via phone, email, or chat
- Resolve customer issues efficiently and effectively
- Offer product information and troubleshoot hardware/software problems
- Document interactions and maintain detailed records of customer service cases
- Participate in regular team meetings and training sessions
What You Bring
- A minimum of 1-2 years of experience in customer service or tech support roles
- Strong communication skills, both verbal and written
- Technical aptitude to understand and resolve hardware/software issues
- Ability to work independently with minimal supervision
- Experience working with remote tools and collaboration platforms
- A proactive attitude and a willingness to learn new technologies
About the Company
Concentrix is an award-winning organization that values inclusivity and growth. As part of our team, you will have the opportunity to work with one of the world's best-known brands while contributing to a supportive and innovative culture.
Applying for This Role
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Explore Concentrix online
What people say about Concentrix
- AWS CEO says replacing junior devs with AI is 'one of the dumbest ideas'
- Australians to face age checks from search engines
- IA Writer takes Android app offline due to Google's policy changes
- Show HN: Uber for Coding — Build product with bounties
Recent news
- BlackRock (NYSE: CNXC) holds 6.53M Concentrix shares, 10.7% stake - Stock Titan
- Concentrix Investigation Initiated: Levi & Korsinsky Investigates the Officers and Directors of Concentrix (CNXC) - PR Newswire
- Concentrix Turns Everyday Action into Sustainability Progress at Scale - Yahoo Finance
- Concentrix (CNXC) Q1 2026 Earnings Call Transcript - Fortune
- Concentrix releases 2026 sustainability report, cuts emissions 25.7% - Investing.com
Latest from Concentrix
- The Automation Trap: Why Customer Service Automation Might Be Losing You Customers
- Retail Software Solutions Enhance User Experience
- A European Energy Provider Transformed Its Technology Through an Integrated Customer Experience Management Platform
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Penbrook, Pennsylvania
Weather right now in Penbrook, Pennsylvania: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Pennsylvania, officially the Commonwealth of Pennsylvania, is a state located in the Mid-Atlantic, Northeastern, Appalachian, and Great Lakes regions of the United States. It borders Delaware to its southeast, Maryland to its south, forming the Mason-Dixon Line, West Virginia to its southwest, Ohio to its west, the Canadian province of Ontario to its northwest via Lake Erie, New York to its north,
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.6% — via BLS JOLTS
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 187,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Unemployment rate in Pennsylvania: 4.2% — via U.S. Bureau of Labor Statistics
Cost of living in Pennsylvania: 2.4% below the national average — via BEA
Minimum wage in Pennsylvania: $7.25/hr — via FRED
Real GDP per capita in Pennsylvania: $62,697 — via FRED
Home prices in Pennsylvania (year over year): +5.3% — via FRED
Median household income in Dauphin County: $74,159 — via US Census ACS / Data USA
Average commute time in Dauphin County: 22 min — via US Census ACS / Data USA
Most common commute in Dauphin County: Drove Alone (68%) — via US Census ACS / Data USA
Households with home internet in Dauphin County: 90% — via US Census ACS / Data USA
Nearby green space: 7 parks within 1.5km — closest is Penbrook Park. via OpenStreetMap
Typical climate: average high 63°F / low 44°F year-round (summers around 83°F, winters around 25°F) — via NOAA 1991-2020 Normals
Walkability: Most walkable — via EPA National Walkability Index
Typical rent nearby: $1,212/mo · $1,493/mo — via HUD Fair Market Rents
- Elevation 150m (492 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service / Tech Support Representative – Financial (Remote)
- Employer Concentrix
- Location Penbrook, Pennsylvania · Remote-friendly
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 26, 2026
- Apply by August 26, 2026
- Country United States
- Overview Full job description on this page (256 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — AWS CEO says replacing junior devs with AI is 'one of the dumbest ideas'
- Hacker News — Australians to face age checks from search engines
- Hacker News — IA Writer takes Android app offline due to Google's policy changes
- Hacker News — Show HN: Uber for Coding — Build product with bounties
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
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6 other opening(s) at Concentrix on Get A Job.AI
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