Customer Service Associate II

Dollar Tree is hiring a Customer Service Associate II in Reynoldsburg, Franklin County, ready to deliver exceptional customer experiences and support daily store operations. If you excel at solving problems, building genuine connections with shoppers, and take pride in creating a welcoming retail environment, we want you on our team.

The Opportunity

Join Dollar Tree as a Customer Service Associate II and play a key role in keeping our Reynoldsburg location running smoothly. This full-time position offers the chance to work directly with customers, learn retail operations from the ground up, and grow your career within a national retail organization. You'll be part of a collaborative team dedicated to making shopping at Dollar Tree simple and enjoyable for every visitor.

Your Responsibilities

• Greet and assist customers throughout the store, answering questions and helping locate products
• Maintain store shelves, displays, and merchandise organization to ensure an inviting shopping environment
• Support inventory and stocking operations to keep shelves well-stocked with products
• Process customer transactions at checkout with accuracy and courtesy
• Handle customer inquiries and resolve concerns promptly and professionally
• Assist with store cleaning and maintenance throughout your shift
• Work collaboratively with team members to achieve daily store goals

Requirements

• High school diploma or GED preferred
• Customer service or retail experience is a plus
• Ability to stand and walk for extended periods during your shift
• Strong communication and interpersonal skills
• Reliable attendance and punctual arrival
• Flexibility to work evenings, weekends, and holidays as needed
• Willingness to learn and follow company procedures

Working at Dollar Tree

Dollar Tree is America's leading variety retailer, serving millions of customers across the nation in communities like Reynoldsburg. We believe in offering affordable products and great value to our shoppers while creating a supportive workplace for our associates. As part of our team, you'll be part of a company committed to retail excellence and community service.

Ready to Apply?

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.