Client Service Specialist

ConnectOne Bank is hiring a Client Service Specialist in Englewood Cliffs, Bergen County, New Jersey. We're a growth-focused organization that believes in putting people first and empowering employees to reach their potential while making a real impact in their communities.

About the Role

As a Client Service Specialist at ConnectOne Bank in Englewood Cliffs, you'll be the front line of our commitment to client-centric banking. This full-time position offers the opportunity to help clients navigate their financial needs, build lasting relationships, and solve problems with genuine care and expertise.

What You'll Do

• Deliver exceptional service to clients through phone, email, and in-person interactions
• Address client inquiries, resolve issues, and provide guidance on banking products and services
• Maintain detailed and accurate records of client interactions and account information
• Process client requests and transactions with precision and attention to detail
• Identify opportunities to expand client relationships and recommend appropriate financial solutions
• Collaborate with team members to ensure seamless service delivery across ConnectOne Bank
• Uphold compliance and security standards in all client communications and transactions

What We're Looking For

• Strong communication skills and a genuine commitment to excellent customer service
• Ability to listen actively, empathize with clients, and resolve conflicts professionally
• Attention to detail and accuracy in processing information and managing records
• Organizational skills and the ability to manage multiple tasks and priorities
• Comfort with banking systems and financial concepts, or willingness to learn quickly
• A collaborative mindset and the ability to work effectively within a team environment
• Professional demeanor and reliability in a client-facing role

About ConnectOne Bank

ConnectOne Bank is building businesses, communities, and opportunity in the markets we serve. We invest in our employees, empowering them to make important decisions and reach their full potential. Join a team dedicated to genuine, people-first banking.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.