Claims Team Lead Asst. – Workers Compensation (MUST RESIDE on OAHU, HI)

Sedgwick is seeking a Claims Team Lead Assistant for Workers Compensation based in Honolulu, Hawaii. If you're ready to advance your claims career with a nationally recognized employer committed to supporting employees and customers through life's most challenging moments, we want to hear from you. This is a full-time opportunity for someone who must reside on Oahu, HI.

About the Role

As a Claims Team Lead Assistant, you'll play a critical role in supporting the efficient processing and resolution of workers compensation claims. Your work directly impacts injured workers and employers by ensuring claims are handled fairly, accurately, and with compassion. You'll be part of a team that manages claim cycles from initial reporting through resolution, helping navigate the complex landscape of state workers compensation regulations.

What You'll Do

• Assist in reviewing and processing workers compensation claims for accuracy and compliance
• Support claims team leadership by coordinating case file management and documentation
• Communicate with claimants, employers, healthcare providers, and legal representatives to gather information and answer questions
• Monitor claim status, maintain accurate records, and ensure timely follow-up on outstanding items
• Help maintain quality standards through file reviews and process improvements
• Ensure adherence to state workers compensation regulations and company procedures
• Assist in training and mentoring new team members as needed

What We're Looking For

• Experience in workers compensation claims handling or a related field (preferred)
• Strong attention to detail and organizational skills
• Clear communication abilities—both written and verbal
• Problem-solving mindset with the ability to navigate complex claim scenarios
• Customer-focused approach and empathy for those facing workplace injuries
• Ability to work independently and as part of a collaborative team
• Proficiency with claims management software and standard office tools
• Must be able to reside on Oahu, Hawaii

About Sedgwick

With over 33,000 colleagues worldwide, Sedgwick is a leading global provider of claims management and employee benefits solutions. We're committed to supporting people when they need it most—through unexpected challenges, injury recovery, and major life events. Our caring culture, focus on work-life balance, and commitment to employee growth have earned recognition as one of America's Greatest Workplaces.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.