Associate IAM Specialist

Join N26 in Barcelona as an Associate IAM Specialist and launch your career in Identity and Access Management at one of Europe's leading digital banks. This full-time role is your entry point into a fast-moving DevSecOps environment where automation, security, and a people-first mindset come together.

About the Role

As an Associate IAM Specialist based in our Barcelona office, you'll join N26's Internal IT team, the group responsible for building a secure, compliant-by-design workplace where every employee can access the tools they need quickly and safely. Our Identity and Access Management (IAM) team handles user onboarding and offboarding, account administration, and the granting and removal of access across our systems — all while reducing manual effort through smart automation as the company scales. You'll learn the core principles and day-to-day operations of the identity function, working alongside Engineering, Security, and Product colleagues and benefiting from hands-on mentorship from senior team members as you carry out established procedures with guidance.

Key Responsibilities

• Monitor the access request queue and resolve standard tickets according to priority.
• Help employees troubleshoot routine access issues, escalating more complex cases when needed.
• Process daily identity and access management requests accurately and on time.
• Support IT onboarding by assisting with account setup and initial access for new hires.
• Run routine IAM controls to uphold data integrity and regulatory compliance.
• Pick up foundational IT Support tasks, since Support and IAM Operations share a team.
• Contribute to IT documentation, including support guides and process manuals.
• Assist with audits by gathering the required data and supporting evidence.

Qualifications

• 0–2 years in IAM, IT helpdesk, or a similar technical support position.
• Hands-on use of ticket-based workflow systems, ideally Jira and other Atlassian tools.
• Familiarity with cloud office suites, particularly Google Workspace / GSuite Admin.
• Exposure to — or strong motivation to learn — IAM platforms such as Okta.
• Grounding in authentication, authorisation, and role-based access control concepts.
• Awareness of protocols like SAML, SCIM, OAuth, or OIDC is a plus.
• Eagerness to master the full IAM lifecycle: provisioning, deprovisioning, recertification, and segregation of duties.
• A basic grasp of how APIs work and what they're used for.
• Empathy, humility, and a genuine commitment to customer service.
• Excellent communication skills, a growth mindset, and comfort asking for help.

About N26

N26 has rethought banking for the digital age, building a global banking platform powered by technology and thoughtful design. By removing physical branches, paperwork, and hidden fees, we deliver a streamlined digital experience and real savings. Headquartered in Berlin with offices across Europe — including Vienna and Barcelona — our team of more than 1,500 people spans over 80 nationalities. We welcome applicants from every background and encourage you to apply even if you don't tick every box.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.