Account Manager – B2B SaaS

About This Opportunity

We are representing a confidential B2B SaaS organization specializing in financial technology solutions. Our client serves over 20,000 businesses across multiple countries and is expanding their account management team in the Auvergne-Rhône-Alpes region.

As an Account Manager, you will manage a portfolio of B2B clients, primarily small and medium-sized enterprises, with some larger accounts. Your mission will be to ensure client satisfaction, identify growth opportunities, and build long-term strategic relationships.

Responsibilities

• Manage and develop an existing client portfolio, primarily SMEs, with a personalized approach tailored to their business challenges and maturity level
• Build trust-based relationships with key stakeholders including executives and operational teams, serving as their day-to-day partner
• Analyze client needs, provide tailored recommendations, and support implementation of solutions
• Monitor performance metrics regularly and define actions to maximize value delivered to each client
• Identify and qualify upsell and cross-sell opportunities through a consultative approach
• Prepare and negotiate contract renewals
• Coordinate with internal teams (Product, Technology, Support, Marketing) to communicate client feedback, streamline ongoing projects, and contribute to continuous improvement

What We're Looking For

• Significant experience in B2B account management, ideally in a digital or technology environment
• Strong listening, analytical, and synthesis capabilities with a genuine passion for client relationships
• Results-oriented mindset with excellent prioritization skills and rigorous follow-through
• Comfortable working with diverse stakeholders, particularly within SME structures where decisions are made quickly but require finesse and credibility
• Demonstrated autonomy, proactivity, and genuine desire to contribute actively to a growing company's expansion
• Fluency in French required for this role

How We Work With You

When you apply through Get A Job.ai, our talent team will conduct an initial screening to understand your background and career goals. We'll then coordinate your introduction to our client and support you throughout the interview process. Please do not contact the client directly – all communication should flow through our recruiting team to ensure the best experience for everyone involved.

Position Details

Location: Montagnat, Auvergne-Rhône-Alpes, France (on-site 2 days per week)

Employment Type: CDI (permanent contract), full-time with RTT

Benefits: Company car option, smartphone and laptop, executive status, health insurance, minimal client travel required

Get A Job.ai is committed to fostering diversity, equity, and inclusion in all our recruiting activities. We welcome applications from candidates of all backgrounds.