- Company: Johnson Service Group
- Location: Watsonville, California
- Salary: $21/hr
Johnson Service Group at a glance
SEC filings mentioning "Johnson Service Group": 2 — search EDGAR
196 employees covered under a retirement plan (2024 filing) — via DOL Form 5500 / EFAST2
CUSTOMER SERVICE REPRESENTATIVE
Johnson Service Group
Watsonville, California
What This Role Involves
The Customer Service Representative will handle customer inquiries and provide support through various channels such as phone, email, and in-person interactions. The role involves resolving issues, providing product information, and ensuring a positive customer experience.
Your Responsibilities
- Respond to customer inquiries promptly and professionally
- Resolve customer complaints and concerns effectively
- Provide accurate and timely information about products and services
- Maintain detailed records of interactions and resolutions
- Adhere to company policies and procedures
- Work collaboratively with team members to ensure seamless service delivery
Skills & Qualifications
To succeed in this role, candidates should possess the following skills and qualifications:
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Adept at using customer relationship management (CRM) software
- Proficient in Microsoft Office Suite or similar tools
- Ability to work well under pressure and manage multiple tasks simultaneously
- Previous experience in a customer service role is preferred but not required
More About Johnson Service Group
Johnson Service Group (JSG) is a leading provider of staffing solutions, focusing on delivering exceptional service to our clients and candidates. We are committed to fostering a positive work environment where employees can grow and succeed.
Next Steps
If you are passionate about providing excellent customer service and eager to join a dynamic team, we encourage you to apply for this position. This is an on-site full-time role with a pay rate of $21.00 per hour. Work schedule: Monday-Friday, 8:30am-5:30pm.
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Johnson Service Group online
Working in Watsonville, California
Weather right now in Watsonville, California: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
California is a U.S. state in the Western United States that lies on the Pacific Coast. It borders Oregon to the north, and Nevada and Arizona to the east; it also shares an international border with the Mexican state of Baja California to the south. With over 39 million residents across an area of 163,696 square miles (423,970 km2), it is the largest U.S. state by population and third-largest by
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.6% — via BLS JOLTS
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 208,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Unemployment rate in California: 5.3% — via U.S. Bureau of Labor Statistics
Cost of living in California: 10.7% above the national average — via BEA
Minimum wage in California: $16.90/hr — via FRED
Real GDP per capita in California: $86,110 — via FRED
Home prices in California (year over year): +1.8% — via FRED
Median household income in Santa Cruz County: $109,266 — via US Census ACS / Data USA
Average commute time in Santa Cruz County: 27 min — via US Census ACS / Data USA
Most common commute in Santa Cruz County: Drove Alone (62%) — via US Census ACS / Data USA
Households with home internet in Santa Cruz County: 94% — via US Census ACS / Data USA
Recent seismic activity: 1 earthquake (M4.5+) within 200km in the last 6 months — largest M4.6 near 1 km SE of Boulder Creek, CA. via USGS
Nearby green space: 14 parks within 1.5km — closest is City Plaza Park. via OpenStreetMap
Nearest public transit: Watsonville Transit Center Lane 1 (transit stop, 372m). via OpenStreetMap
Nearby history: Stoesser Block and Annex, listed 1983 (92m away) — via National Register of Historic Places
Typical climate: average high 75°F / low 47°F year-round (summers around 87°F, winters around 39°F) — via NOAA 1991-2020 Normals
Walkability: Most walkable — via EPA National Walkability Index
Typical rent nearby: $3,298/mo · $4,214/mo — via HUD Fair Market Rents
- Elevation 9m (30 ft)
Source: Wikipedia (state)
About this role & career path
Traits that fit this role
- Self-Confidence
- Perseverance
- Social Orientation
- Achievement Orientation
- Dependability
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Industry news
- Retail Expansion Summit to Connect Mexico’s Growth Players - Mexico Business News
- Record heat sends online retail sales to five-year high in Great Britain - The Guardian
- Retail’s voice takes center stage in Washington at the 2026 Retail Advocates Summit - National Retail Federation | NRF
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Sales & Related occupations earn a national median of $37,814 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Representative
- Employer Johnson Service Group
- Location Watsonville, California
- Type Full Time
- Pay (from listing) $21/hr
- Posted July 24, 2026
- Apply by August 24, 2026
- Country United States
- Overview Full job description on this page (264 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Representative
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Answer customers' questions about services, prices, availability, or credit terms.
- Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
- Compute and compare costs of services.
- Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
- Contact prospective or existing customers to discuss how services can meet their needs.
- Create forms or agreements to complete sales.
Explore related openings
Occupation family: Customer Service Representative
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