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Account Director II - Large Enterprise

  • Company: Lumen
  • Location: Kalamazoo, Michigan
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

Lumen at a glance

lumen.com

SEC filings mentioning "Lumen": 3,563search EDGAR

53 employees covered under a retirement plan (2020 filing) — via DOL Form 5500 / EFAST2

Lumen Technologies is a U.S. telecom based in Monroe, Louisiana. It sells network, security, cloud, voice, and managed services over fiber, copper, data centers, and cloud platforms (lumen.com). It has been in the S&P 600 since March 2023.

Recent company news includes completing the Alkira acquisition for AI-era networking, and reporting on a voice portfolio pullback.

16,191 Wikipedia views in June 2026 — a rough gauge of public visibility.

Source: Wikipedia · X

Account Director II - Large Enterprise at Lumen in Kalamazoo, Michigan

About the Role

The Account Director II - Large Enterprise role at Lumen is a full-time position based in Kalamazoo. This role involves leading and growing large enterprise accounts through strategic planning, relationship management, and delivering exceptional service to clients. You will be responsible for driving revenue growth, managing budgets, and ensuring client satisfaction.

Responsibilities

  • Lead the development of comprehensive business strategies for large enterprise customers
  • Develop and maintain strong relationships with key stakeholders within large enterprises
  • Drive revenue growth by identifying new opportunities and upselling existing services
  • Manage budgets, forecast revenues, and ensure financial performance meets targets
  • Collaborate with cross-functional teams to deliver solutions that meet client needs
  • Provide regular updates on account progress and performance to senior leadership

What We're Looking For

  • At least 5 years of experience in sales, account management, or a related field with a focus on large enterprise clients
  • A proven track record of driving revenue growth and managing complex accounts
  • Strong interpersonal skills and the ability to build and maintain relationships at all levels of an organization
  • Excellent communication and negotiation skills
  • Experience in sales cycles, deal structuring, and closing large deals
  • Familiarity with enterprise networking solutions and services

More About Lumen

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and innovation are paramount.

How to Apply

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You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

What people say about Lumen

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Kalamazoo, Michigan

Weather right now in Kalamazoo, Michigan: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Role location is Kalamazoo, Michigan, Michigan (on-site). Kalamazoo is the county seat and hub of the Kalamazoo–Portage metro (~262k in 2020); the city itself had about 73,600 residents in 2020. Southwestern Michigan offers Great Lakes–region access and a mid-sized metro base for enterprise client travel.

Michigan is a peninsular state in the Great Lakes region of the Upper Midwestern United States. It shares water and land boundaries with Minnesota to the northwest, Wisconsin to the west, Indiana and Illinois to the southwest, Ohio to the southeast, and the Canadian province of Ontario to the east, northeast and north. With a population of 10.14 million and an area of 96,716 sq mi (250,490 km2), M

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

National job openings rate: 4.6%via BLS JOLTS

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 208,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Unemployment rate in Michigan: 5.1%via U.S. Bureau of Labor Statistics

Cost of living in Michigan: 3.8% below the national averagevia BEA

Minimum wage in Michigan: $13.73/hrvia FRED

Real GDP per capita in Michigan: $56,168via FRED

Home prices in Michigan (year over year): +5.0%via FRED

Median household income in Kalamazoo County: $70,525via US Census ACS / Data USA

Average commute time in Kalamazoo County: 20 minvia US Census ACS / Data USA

Most common commute in Kalamazoo County: Drove Alone (77%) — via US Census ACS / Data USA

Households with home internet in Kalamazoo County: 91%via US Census ACS / Data USA

Nearby green space: 12 parks within 1.5km — closest is Bronson Park. via OpenStreetMap

Nearest public transit: Park at South (NE Corner) (bus stop, 189m). via OpenStreetMap

Nearby history: United States Post Office, listed 2017 (49m away) — via National Register of Historic Places

Typical climate: average high 58°F / low 40°F year-round (summers around 81°F, winters around 20°F) — via NOAA 1991-2020 Normals

Walkability: Above average walkablevia EPA National Walkability Index

Typical rent nearby: $998/mo · $1,162/movia HUD Fair Market Rents

  • Elevation 242m (794 ft)

Source: Wikipedia (state)

About this role & career path

Account Director, Large Enterprise is a senior individual-contributor sales leadership path: deeper wallet share, complex multi-year deals, and often a route toward enterprise sales leadership or segment GM roles within network and managed-services vendors.

Build the skills for this role

Prioritize enterprise account planning, multi-threaded selling, consultative discovery on network/security/cloud, commercial negotiation, and fluent storytelling on fiber, SD-WAN/SASE-style offers, and managed services. Stay current on Lumen platform moves (e.g., unified digital/networking initiatives) so recommendations match what the company can actually deliver.

  • Walk a large-enterprise deal: stakeholders, competition, multi-product attach, and close plan.
  • Explain how you grow revenue when a vendor reshapes voice or product lines.
  • Show how you partner with SE/delivery on complex network and security solutions.

Strong fit if you already run large commercial or enterprise accounts in telecom, networking, or adjacent infra and can operate from Kalamazoo while covering a regional or vertical book. Thin public sentiment data here—weight your own diligence on quota, segment, and product mix.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Account Director II - Large Enterprise
  • Employer Lumen
  • Location Kalamazoo, Michigan
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted July 22, 2026
  • Apply by August 22, 2026
  • Country United States
  • Overview Full job description on this page (321 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Public discussions & open sources

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Cached public sources (Hacker News, Dev.to, GitHub, etc.).

Employer website

lumen.com

Explore related openings

6 other opening(s) at Lumen on Get A Job.AI

Occupation family: Account Director, Large Enterprise

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Account Director II - Large Enterprise Lumen · Kalamazoo, Michigan