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Strong fit if you already run large commercial or enterprise accounts in telecom, networking, or adjacent infra and can operate from Kalamazoo while covering a regional or vertical book. Thin public sentiment data here—weight your own diligence on quota, segment, and product mix.
As Account Director II for Large Enterprise at Lumen, a typical day centers on owning strategic telecom and networking relationships: pipeline and forecast reviews, multi-product proposals (connectivity, security, cloud, managed services), executive QBRs, and coordination with solutions engineers and delivery after wins. Expect travel or site visits across the account footprint and tight alignment with product changes such as platform and voice portfolio shifts.
Prioritize enterprise account planning, multi-threaded selling, consultative discovery on network/security/cloud, commercial negotiation, and fluent storytelling on fiber, SD-WAN/SASE-style offers, and managed services. Stay current on Lumen platform moves (e.g., unified digital/networking initiatives) so recommendations match what the company can actually deliver.
No. The listing marks remote as off; expect on-site or local presence in the Kalamazoo, Michigan area.
Network, security, cloud, voice, and other managed communications over fiber/copper, data centers, and cloud—plus platform work such as the recent Alkira-related digital networking push.
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Website: lumen.com
Lumen Technologies, Inc. is an American telecommunications company headquartered in Monroe, Louisiana. It offers network, security, cloud, voice, and other managed communications services through its fiber optic and copper networks, data centers and cloud computing services. The company has been included in the S&P 600 index since March 2023, and was previously listed among the S&P 500.
Public cache only — not an employee review.
Account Director II- Large Enterprise at Lumen in Kalamazoo, Kalamazoo County About the Role The Account Director II- Large Enterprise role at Lumen is a full-time position based in Kalamazoo. This role involves leading and growing large enterprise accounts through strategic planning, relationship management, and delivering exceptional service to clients. You will be responsible for driving revenue growth, managing budgets, and ensuring client satisfaction. Responsibilities Lead the development of comprehensive business strategies for large enterprise customers Develop and maintain strong relationships with key stakeholders within large enterprises Drive revenue growth by identifying new opportunities and upselling existing services Manage budgets, forecast revenues, and ensure financial performance meets targets Collaborate with cross-functional teams to deliver solutions that meet client needs Provide regular updates on account progress and performance to senior leadership What We're Looking For At least 5 years of experience in sales, account management, or a related field with a focus on large enterprise clients A proven track record of driving revenue growth and managing complex accounts Strong interpersonal skills and the ability to build and maintain relationships at all levels of an organization Excellent communication and negotiation skills Experience in sales cycles, deal structuring, and closing large deals Familiarity with enterprise networking solutions and services More About Lumen Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and innovation are paramount. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately and submit a detailed resume and cover letter highlighting relevant experience in enterprise sales and account management.
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