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Customer Banking Specialist

  • Company: Commonwealth Bank of Australia
  • Location: Melbourne Region, Victoria
  • Salary: Pay not listed
  • Part Time
  • Company site
  • Pay not listed

Commonwealth Bank of Australia at a glance

commbank.com.au
  • Founded 1911
  • Employees 53262

SEC filings mentioning "Commonwealth Bank of Australia": 1,744search EDGAR

Private funding round disclosed to the SEC: $30.0B offering (filed 2010-02-12) — Form D filing

163 employees covered under a retirement plan (2022 filing) — via DOL Form 5500 / EFAST2

Registered as a global legal entity (LEI MSFSBD3QN1GSN7Q6C537, AU) — via GLEIF

Commonwealth Bank of Australia (CommBank / CBA) is an Australian multinational bank offering retail, business and institutional banking plus funds, superannuation, insurance and investment services. Founded in 1911, it employs about 53,262 people and trades as CBA on the ASX. More: Wikipedia, commbank.com.au.

9,369 Wikipedia views in June 2026 — a rough gauge of public visibility.

Source: Wikipedia · LinkedIn · X

CUSTOMER BANKING SPECIALIST - COURG
Commonwealth Bank of Australia
Melbourne Region, Victoria

About This Position

The Customer Banking Specialist role at Commonwealth Bank of Australia in Melbourne is a part-time position requiring a commitment to predetermined rosters. The roster involves working Monday through Friday from 9:30 AM to 4 PM, totaling 30 hours per week.

Your Responsibilities

  • Deliver exceptional customer service to personal and small business customers of Commonwealth Bank of Australia.
  • Ensure a seamless banking experience for over 10 million customers by providing accurate and efficient assistance.
  • Adhere strictly to predetermined rosters, as rosters are not negotiable.

What We're Looking For

  • Strong customer service skills with the ability to handle a variety of banking inquiries.
  • A commitment to delivering high-quality service in a fast-paced environment.
  • Excellent communication and interpersonal skills for interacting with customers.

About the Company

Commonwealth Bank of Australia, known as CommBank, is one of the leading banks in Australia. The Retail Banking Services (RBS) team plays a crucial role in serving more than 10 million personal and small business customers across the country.

Ready to Apply?

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Ensure that you are available for the predetermined roster before applying.

Apply on company site

You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

What people say about Commonwealth Bank of Australia

Recent coverage focuses on technology and service: Microsoft and CBA on reimagining customer service; Reuters on a new CIO/CTO to strengthen technology and AI; CDO Magazine on Victoria Ledda as Group CIO. Public HN links in the data are not employee reviews of CommBank.

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Melbourne Region, Victoria

Weather right now in Melbourne Region, Victoria: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Role location is Melbourne Region, Victoria (on-site). Data places the area near Cobblebank / Melbourne’s western growth corridor—typical bank branch or regional hub commute patterns rather than CBD-only work.

🇦🇺 Relocation safety for Australia: Very Safevia Warnely, CC BY 4.0

National unemployment rate in Australia: 4.1%via World Bank

GDP per capita in Australia: $65,130via World Bank

Consumer price inflation in Australia: 2.9% (annual) — via World Bank

Real GDP growth in Australia: 1.4% (annual) — via World Bank

Average hours worked per year in Australia: 1,633via OECD

Nearby green space: 4 parks within 1.5km — closest is tabcorp park. via OpenStreetMap

Average weekly earnings in Victoria: A$1,498via Australian Bureau of Statistics

Unemployment rate in Victoria: 4.8%via Australian Bureau of Statistics

  • Elevation 133m (436 ft)

Prepare examples of resolving banking or service issues, explaining products clearly, and handling compliance-sensitive conversations. Ask how Melbourne teams blend digital tools with in-person service after CBA’s reported tech and AI leadership changes.

Strong fit if you want regulated retail banking customer work at Australia’s largest listed company, prefer on-site Melbourne Region work, and like process-heavy, service-first roles over pure sales or pure tech.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Customer Banking Specialist
  • Employer Commonwealth Bank of Australia
  • Location Melbourne Region, Victoria
  • Type Part Time
  • Pay (from listing) Pay not listed
  • Posted July 22, 2026
  • Apply by August 22, 2026
  • Country Australia
  • Overview Full job description on this page (206 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Public discussions & open sources

Attributed public threads and profiles — not employee reviews or star ratings.

Cached public sources (Hacker News, Dev.to, GitHub, etc.).

Employer website

commbank.com.au

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Customer Banking Specialist Commonwealth Bank of Australia · Melbourne Region, Victoria