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Client Service Specialist

  • Company: Learning Resources
  • Location: Indian Creek, Illinois
  • Salary: $54,080–$62,400/yr
  • Full Time
  • Company site
  • $54,080–$62,400/yr

Learning Resources at a glance

SEC filings mentioning "Learning Resources": 1,003search EDGAR

Registered as a global legal entity (LEI 549300LIH7GDJOFF1H10, US) — via GLEIF

Recipient of NSF research funding: 1 award, most recently in 1996via NSF Award Search

Clients Service Specialist at Learning Resources - Indian Creek, Illinois

Role Overview

At hand2mind, a family-owned company with over 60 years of experience in inspiring learning through play, we are seeking a Client Service Specialist to join our growing team. As part of the Customer Support department, you will be responsible for providing exceptional customer service and support to both teachers and families.

Your Responsibilities

  • Respond to inquiries from customers via phone, email, and live chat
  • Solve problems related to product usage and order issues
  • Provide accurate and timely information about our educational products
  • Assist in the resolution of customer complaints and concerns
  • Document interactions and maintain detailed records for future reference

What You Bring

  • A minimum of 1-2 years of experience in a customer service role, preferably within an educational setting or retail environment
  • Strong communication skills with the ability to interact effectively with diverse groups of people
  • Excellent problem-solving and critical thinking abilities
  • Proficiency in Microsoft Office Suite (Word, Excel) and CRM software
  • A passion for education and a commitment to customer satisfaction

More About Learning Resources

About hand2mind: For over 60 years, we have been dedicated to creating hands-on, classroom-tested materials that help children learn by doing. Our products include classroom tools like Hands-on Standards® and consumer products designed for families. We are a growing company recognized as a Chicago Tribune Top Workplace and trusted by teachers and families alike.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join us in making a difference in education through exceptional customer service!

Apply on company site

You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

Working in Indian Creek, Illinois

Weather right now in Indian Creek, Illinois: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Illinois is a state in the Midwestern region of the United States. It borders on Lake Michigan to its northeast, the Mississippi River to its west, and the Wabash and Ohio rivers to its south. Of the fifty U.S. states, Illinois has the fifth-largest gross domestic product (GDP), the sixth-largest population, and the 25th-most land area. Its capital city is Springfield in the center of the state, a

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

National job openings rate: 4.6%via BLS JOLTS

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 208,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Unemployment rate in Illinois: 5.1%via U.S. Bureau of Labor Statistics

Cost of living in Illinois: 0.0% below the national averagevia BEA

Minimum wage in Illinois: $15.00/hrvia FRED

Real GDP per capita in Illinois: $71,835via FRED

Home prices in Illinois (year over year): +5.8%via FRED

Median household income in Lake County: $108,917via US Census ACS / Data USA

Average commute time in Lake County: 29 minvia US Census ACS / Data USA

Most common commute in Lake County: Drove Alone (66%) — via US Census ACS / Data USA

Households with home internet in Lake County: 94%via US Census ACS / Data USA

Nearby green space: 15 parks within 1.5km — closest is Hartmann Park. via OpenStreetMap

Typical climate: average high 57°F / low 39°F year-round (summers around 80°F, winters around 16°F) — via NOAA 1991-2020 Normals

Walkability: Below average walkablevia EPA National Walkability Index

Typical rent nearby: $1,581/mo · $1,781/movia HUD Fair Market Rents

  • Elevation 227m (745 ft)

Source: Wikipedia (state)

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Client Service Specialist
  • Employer Learning Resources
  • Location Indian Creek, Illinois
  • Type Full Time
  • Pay (from listing) $54,080–$62,400/yr
  • Posted July 24, 2026
  • Apply by August 25, 2026
  • Country United States
  • Overview Full job description on this page (270 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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Occupation family: Client Service Specialist

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Client Service Specialist Learning Resources · Indian Creek, Illinois · $54,080–$62,400/yr