Client Service Associate – Strategic Research

Guidepoint is hiring a Client Service Associate - Strategic Research for a full-time role based in Mumbai, Maharashtra, India, giving ambitious professionals the chance to support high-stakes client research needs across the APAC region.

About the Role

As a Client Service Associate - Strategic Research at Guidepoint in Mumbai, Maharashtra, India, you become a central link within the Strategic Research team that enables clients throughout APAC to obtain timely insights for better commercial choices. You will specialise in matching clients with specialist Advisors drawn from multiple industries in the United States, working alongside Project Managers and Research Managers located in South Korea. The schedule runs from 4:30 PM to 1:00 AM IST so that you can collaborate smoothly with international colleagues and stakeholders. Success depends on clear communication, careful research and a collaborative spirit that helps clients address their most critical business questions.

Your Responsibilities

• Examine client project briefs carefully and draw on multiple information sources to locate the most suitable subject-matter experts across geographies, sectors and specialist topics
• Approach potential Advisors by telephone, LinkedIn and other outreach channels, explaining how their knowledge aligns with current client needs so they join the network
• Evaluate experts against project criteria and prepare clear professional profiles for clients to review
• Build strong working relationships with colleagues in other Guidepoint offices and with Advisors, always operating in a supportive team-oriented manner

Skills & Qualifications

• Bachelor’s degree accompanied by a solid academic background
• Fluent command of English
• Confident and outgoing manner that allows easy conversation with professionals at every organisational level
• Genuine interest in a sourcing or lead-generation style of work
• Intellectual curiosity and eagerness to keep learning new industries and topics
• Strong written and spoken communication skills
• Excellent time-management and organisational habits
• Proven capacity to contribute both independently and as part of a team
• Comfort operating in a fast-moving entrepreneurial setting
• Keen interest in cross-border collaboration

About Guidepoint

Guidepoint is a leading research enablement platform that helps organisations advance understanding and strengthen decision-making through innovative technology, real-time data and carefully sourced expertise. Backed by a network of nearly 1.75 million experts and approximately 1,600 employees worldwide, Guidepoint delivers on-demand intelligence and research support so that companies and investors can convert information into clear action. The company’s achievements depend on the diversity of its people, advisors and clients; Guidepoint therefore maintains an equitable, welcoming culture that values every background, identity and experience. Opportunities such as the Client Service Associate - Strategic Research position in Mumbai, Maharashtra, India place successful candidates inside a supportive team environment with competitive compensation, employee medical coverage, a central office location, an entrepreneurial atmosphere that encourages autonomy and rapid decisions, and a casual workplace culture.

How to Apply

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