Service Coordinator – The James

Tricon invites skilled professionals to apply for the Service Coordinator - The James position based in Toronto, ON. This full-time opportunity lets you guide service processes for The James while contributing to a collaborative workplace that values reliability and clear communication.

Role Overview

In the Service Coordinator - The James role at Tricon in Toronto, ON you will serve as the central link for managing service activity, keeping timelines on track, and delivering dependable support. This full-time position focuses on organizing requests, coordinating resources, and maintaining accurate status updates so that every service interaction meets high standards. Candidates searching for Service Coordinator - The James jobs in Toronto, ON or Tricon careers will find a hands-on coordination role that rewards strong organization and customer focus within a steady team setting.

Your Responsibilities

• Receive, log, and prioritize incoming service requests for The James so that each item receives timely attention
• Schedule service appointments, assign appropriate resources, and confirm availability with vendors or internal teams
• Act as the primary contact for service inquiries, providing clear updates and resolving routine questions promptly
• Track work-order progress from initiation through completion and document outcomes accurately in relevant systems
• Monitor open items, escalate delays when needed, and follow up to ensure services finish on schedule
• Maintain organized records of requests, correspondence, and resolutions to support reporting and continuous improvement
• Collaborate with colleagues across teams to coordinate multi-step service efforts and keep operations running smoothly

Who We're Looking For

• Background in service coordination, administrative support, or customer-facing operations that demonstrates reliable request handling
• Strong organizational skills and the ability to manage multiple priorities without losing track of deadlines
• Clear verbal and written communication that keeps stakeholders informed and builds trust
• Comfort using standard office software and work-order or tracking tools to record and retrieve service data
• Detail-oriented mindset with a proactive approach to spotting issues and moving them toward resolution
• Capacity to work effectively in a paced environment while delivering consistent quality for the Service Coordinator - The James role in Toronto, ON

About the Company

Tricon is hiring for this role and offers a supportive team environment.

Apply Today

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.