Patient Recruitment & Retention Sr Mgr

Amgen seeks a Patient Recruitment & Retention Senior Manager to lead enrollment and participant engagement strategies across the United States. This full-time role combines strategic oversight with hands-on execution to optimize how we recruit and retain clinical trial participants.

The Opportunity

At Amgen, we pioneer breakthrough medicines in oncology, inflammation, general medicine, and rare disease. To bring these treatments to patients more effectively, we need a leader who can reshape how we recruit and retain trial participants. You'll own the end-to-end development of patient recruitment and retention strategies alongside decentralized clinical trials. Partnering with clinical program teams and cross-functional data experts, you'll build integrated enrollment plans that reduce patient burden and accelerate trial timelines while establishing best practices across our portfolio.

Day-to-Day Responsibilities

• Define patient recruitment strategies and feasibility benchmarks for clinical studies, identifying where decentralized or hybrid trial models add value
• Evaluate and select vendor partners and technology platforms through market research and capability assessments
• Lead feasibility assessments of trial protocols and sites, analyzing patient populations, regulatory requirements, and technical readiness
• Collaborate with clinical operations and regulatory specialists to adapt protocols for new recruitment methods and decentralized components
• Monitor recruitment performance using data analytics to identify bottlenecks and refine strategies for target enrollment
• Identify and mitigate risks in recruitment execution to safeguard participant safety and data integrity
• Stay current with evolving regulations, patient privacy requirements, ICH-GCP standards, and emerging recruitment technologies
• Train clinical teams on patient recruitment best practices and decentralized trial methodologies

What You Bring

Required: Doctorate degree with 2+ years relevant experience; or Master's degree with 4+ years; or Bachelor's degree with 6+ years; or Associate's degree with 10+ years; or high school diploma with 12+ years relevant experience.

Preferred:

• Bachelor's degree in life sciences, public health, clinical research, healthcare, or related field
• 5+ years in clinical development, clinical operations, patient recruitment, or equivalent roles in pharma, biotech, CROs, or healthcare
• Proven success designing recruitment campaigns that improved trial enrollment rates
• Strong knowledge of clinical trial operations including site feasibility, enrollment planning, and enrollment risk management
• Experience evaluating and managing vendor relationships for recruitment solutions
• Track record using operational metrics and performance data to drive enrollment decisions
• Ability to influence cross-functional teams without direct authority
• Understanding of patient privacy regulations, ICH-GCP standards, and clinical research compliance
• Experience scaling processes and driving continuous improvement across multiple studies
• Excellent project management, communication, and relationship-building skills
• Experience managing global clinical trials across multiple regions
• Familiarity with patient advocacy organizations, digital recruitment strategies, and clinical trial technologies

About the Company

Amgen is a global biotech leader with over four decades of advancing science to deliver medicines to patients facing serious health challenges. We serve millions of patients annually in oncology, inflammation, general medicine, and rare disease. Our collaborative, science-driven culture attracts professionals committed to meaningful impact. Amgen offers comprehensive benefits including health coverage, retirement planning with company contributions, discretionary bonuses, stock-based incentives, award-winning time-off, and flexible work arrangements where applicable.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.