- Company: Get A Job.ai
- Location: Paris
- Salary: Pay not listed
Website Get A Job.ai
Represented by Get A Job.ai
About This Opportunity
We are representing a fast-growing legal technology company that is transforming how legal professionals work across Europe. Our client serves over 27,000 legal practitioners across five countries with an AI-powered platform designed specifically for legal research, analysis, and drafting.
We're seeking a Customer Success Manager based in Paris to join their post-sales team. In this role, you'll be the trusted partner for strategic accounts, including law firms and corporate legal departments, ensuring they maximize value from the platform.
Responsibilities
- Onboard and train new clients on the platform, ensuring smooth adoption and optimal user experience
- Build and maintain strong relationships with lawyers and in-house counsel, serving as their go-to advisor for best practices
- Work closely with account management colleagues to deploy the solution and expand usage across client organizations
- Identify growth opportunities within existing accounts while reducing churn through proactive engagement
- Gather client feedback and collaborate with product and technical teams to drive continuous improvement
- Conduct on-site visits, phone consultations, and training sessions to support client success
What We're Looking For
- Legal background: Legal education and/or substantial experience working in law, combined with genuine interest in how technology can transform the legal sector
- Exceptional communication skills: Native or fluent French (written and spoken) with strong pedagogical abilities
- Client-facing mindset: You enjoy explaining, convincing, and educating clients; you're energized by phone calls, field visits, and daily client interactions
- Adaptability: Comfortable managing multiple client relationships simultaneously in a fast-paced, evolving environment
- Proactive approach: You take initiative, anticipate client needs, and share your enthusiasm for the solution
- Versatility: Able to balance deployment, training, relationship management, and strategic consultation
How We Work With You
When you apply through Get A Job.ai, our recruitment team will review your profile and conduct an initial screening. If there's a strong match, we'll submit your candidacy to our client and guide you through their interview process, which typically includes meetings with the hiring manager, skills assessments, and team interactions.
Important: Please apply only through Get A Job.ai. Do not contact the client directly, as all applications must be coordinated through our talent team to be considered.
Pay
Compensation details will be discussed during the screening process with Get A Job.ai.
Equal Opportunity: Get A Job.ai is committed to inclusive recruitment practices. We welcome candidates of all backgrounds and encourage applications from individuals who may not meet every qualification listed—if this role interests you, we'd love to hear from you.
Apply with Get A Job.ai
A recruiter will review your profile and submit you to the client. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you.
Explore Get A Job.ai online
Working in Paris, Ile-de-France
Weather right now in Paris, Ile-de-France: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Paris is the capital and largest city of France, with an estimated city population of 2.04 million in an area of 105.4 km2 (40.7 sq mi), and a metropolitan population of 13.2 million as of January 2026. Located on the river Seine in the centre of the Île-de-France region, it is the largest metropolitan area and fourth-most populous city in the European Union (EU). Nicknamed the "City of Light", partly because of its role in the Age of Enlightenment, Paris has been one of the world's major centres of finance, diplomacy, commerce, culture, fashion, and gastronomy since the 17th century.
The Île-de-France is the most populous of the eighteen regions of France, with an official estimated population of 12,271,794 residents on 1 January 2023. Containing the capital city of France, Paris, it is located in the north-central part of the country and often called the Paris Region. Île-de-France is densely populated and retains a prime economic position on the national stage, and it covers
Nearby green space: 15 parks within 1.5km — closest is Square Jean XXIII (189m). via OpenStreetMap
Nearest public transit: Cité - Parvis Notre-Dame (bus stop, 165m). via OpenStreetMap
- Elevation 38m (125 ft)
Source: Wikipedia (state)
About this role & career path
Traits that fit this role
- Leadership Orientation
- Self-Control
- Social Orientation
- Cooperation
- Attention to Detail
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 3: Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. — via O*NET
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Office & Administrative Support occupations earn a national median of $39,669 — via US Census ACS / Data USA
Market context
- Similar listings in Paris 1
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Success Manager
- Employer Get A Job.ai
- Location Paris
- Type Full Time
- Pay (from listing) Pay not listed
- Posted September 23, 2026
- Apply by October 23, 2026
- Overview Full job description on this page (408 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Success Manager
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Limited public data for this employer
We only show facts we can ground in public sources (Wikidata, O*NET, news/discussion links, or this listing). We do not invent Glassdoor-style ratings, salaries, or testimonials when data is thin. Use the listing facts, occupation context, and related openings below while we continue researching.
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Occupation family: Customer Success Manager
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