Technical Program Manager

About This Opportunity

We are representing a confidential industrial automation technology company in their search for a Technical Program Manager. Our client is building AI-powered control systems that help industrial facilities optimize performance and reduce energy consumption. This is a fully remote role open to candidates across the USA and Canada.

This position is posted at multiple levels (mid-level and senior). Final leveling, title, and compensation will be determined based on your experience, skills, and qualifications during the interview process.

Responsibilities

• Own end-to-end delivery of complex, large-scale customer programs, including multi-site, multi-product, and highly customized deployments, ensuring successful execution from kickoff through long-term support and customer satisfaction
• Lead program strategy and planning by defining timelines, milestones, resource allocation, and risk mitigation plans across concurrent initiatives
• Serve as the primary customer-facing program leader and trusted advisor, proactively guiding customers through technical and operational challenges while delivering strategic recommendations
• Work closely with engineering and product teams to ensure customer solutions are configured correctly and delivered on time according to specific site requirements
• Independently manage high-complexity engagements, navigating ambiguity, prioritizing competing demands, and ensuring consistent delivery against scope, schedule, and quality expectations
• Lead executive-level communication, presenting complex technical concepts, program updates, and risks in a clear, concise, and actionable manner to stakeholders at all levels
• Proactively identify program risks, inefficiencies, or gaps in delivery workflows, and lead initiatives to update playbooks or processes that improve delivery and customer experience
• Shape and influence customer strategy by aligning evolving customer needs with long-term product direction, providing structured feedback to inform product development
• Establish and continuously improve program management best practices, including documentation standards, onboarding processes, and delivery frameworks
• Own comprehensive program documentation, including project progress milestone records, critical customer decisions, technical requirements, and customer-facing materials
• Lead complex internal initiatives that enhance product capabilities, deployment methodologies, or operational tooling
• Peer-mentor other TPMs on project execution and technical domain nuances; provide on-the-job guidance during onboarding
• Adapt and apply appropriate project management methodologies (Agile, Waterfall, hybrid approaches) based on program complexity and customer requirements
• Use AI tools strategically to accelerate delivery, improve quality, and guide others in effective AI-assisted workflows

What We're Looking For

Required Qualifications:

• 5+ years of technical program or project management experience, with demonstrated ownership of complex, cross-functional initiatives
• Proven ability to independently lead large-scale, technically complex customer programs with high levels of ambiguity
• Strong experience working with enterprise customers and distributed, cross-functional teams
• Exceptional ability to communicate complex technical concepts clearly to both technical and non-technical audiences, including executive stakeholders
• Demonstrated experience in stakeholder management, risk management, and program execution at scale
• Ability to translate explicit and implicit customer needs into structured requirements and influence product and engineering roadmaps
• Demonstrated expertise in at least two of the following domains, with working proficiency across others: data centers, industrial controls and automation systems, HVAC and mission-critical cooling systems, AI/Machine Learning applications in industrial environments
• Proficiency in a wide range of program management tools and methodologies, including Agile, Waterfall, and risk management frameworks
• Strong documentation and organizational skills with a focus on creating scalable, repeatable processes
• Bachelor's degree in a relevant field or equivalent experience

Preferred Skills & Experience:

• Strong track record of driving process improvements and operational excellence initiatives
• Experience leading cross-functional technical solution delivery involving engineering, research, and product teams
• Proven ability to mentor, coach, and develop team members
• Experience influencing product strategy through customer insights and program learnings
• Project Management Professional (PMP) certification or equivalent
• Technical knowledge of industrial controls, building automation systems, and/or air or water cooled chiller plants

How We Work With You

Our talent team at Get A Job.ai partners with leading technology companies to identify exceptional candidates. When you apply through our platform:

• A dedicated recruiter will review your application and conduct an initial screening
• If there's a strong match, we'll coordinate your interview process with our client
• We'll support you throughout the entire process and provide feedback at each stage
• Please do not contact the client directly—all communication should go through Get A Job.ai

The interview process includes meetings with the People Operations team, Hiring Manager, Technical Program Manager team members, Solutions Engineering team, and leadership. All interviews are conducted via video conference.

Pay

Pay details will be discussed with qualified candidates during the screening process. Compensation is competitive and includes base salary plus equity, determined by experience level, skills, qualifications, and geographic location.

Equal Opportunity: Get A Job.ai is committed to fostering an inclusive environment. We welcome candidates of all backgrounds and provide equal employment opportunities regardless of race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.