- Company: OpenRoad Auto Group
- Location: Port Moody, Greater Vancouver
- Salary: C$90,000–C$110,000/yr
- Full Time
- Port Moody, Greater Vancouver
- C$90,000–C$110,000/yr
- Apply on company site
- C$90,000–C$110,000/yr
Open Road Auto Group at a glance
openroadauto.comOpenRoad Auto Group is a multi-brand Canadian auto retailer. Recent coverage includes buying a majority stake in Ontario’s NewRoads group and dealership transactions in Alberta and B.C., plus a reported lesson on vendor contract management.
OpenRoad Auto Group is hiring an Assistant Service Manager to join the service department at our Port Moody, Greater Vancouver dealership. This is a full-time opportunity to grow your career in automotive service management while supporting a high-performing team at one of Western Canada's leading Toyota dealerships.
What This Role Involves
As Assistant Service Manager at OpenRoad Toyota Port Moody, you'll play a key role in delivering exceptional service experiences to our customers and leading our technical team. You'll work closely with the Service Manager to oversee daily operations, ensure quality standards are met, and help drive customer satisfaction across all service interactions. This position bridges the gap between front-line service staff and management, making it ideal for someone ready to step into a larger leadership role.
Day-to-Day Responsibilities
- Coordinate service scheduling, job assignments, and workflow to maximize efficiency and customer satisfaction
- Oversee service operations and quality assurance, ensuring all work meets OpenRoad's high standards
- Communicate with customers regarding service status, recommendations, and estimates
- Support technicians and service advisors, troubleshooting challenges and resolving issues promptly
- Monitor key service metrics, productivity, and customer feedback to identify improvement opportunities
- Assist with staff training, mentoring, and performance management alongside the Service Manager
- Help maintain a welcoming service environment that reflects OpenRoad's commitment to customer relationships
Skills & Qualifications
- Experience in automotive service, dealership operations, or related management roles
- Demonstrated leadership, problem-solving, and organizational abilities
- Strong communication skills with customers and team members
- Knowledge of service processes, vehicle systems, and customer-focused service delivery
- Ability to multitask, prioritize, and remain calm under pressure
- Proficiency with dealership management systems and computer applications
- Willingness to grow into a full management position over time
About the Company
OpenRoad Auto Group operates multiple dealerships across Western Canada, representing leading automotive brands. We're committed to building genuine relationships with our customers and fostering a workplace where our team members thrive. At OpenRoad Toyota Port Moody, we combine Toyota's reputation for quality with our dedication to service excellence and community values.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
Explore OpenRoad Auto Group online
What people say about Open Road Auto Group
Recent news
- Open Road Auto Group’s $300K lesson in vendor contract management - Car Dealership Guy News
- OpenRoad Auto buys majority stake in Ontario dealership group NewRoads - Automotive News
- Michael Croxon explains why he sold majority interest in dealer group - Canadian Auto Dealer
- Stellantis, Hyundai and JLR stores change hands in Alberta, B.C. - Automotive News
- 16-acre new OpenRoad Automall planned for Surrey - Daily Hive
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Port Moody, Greater Vancouver
Weather right now in Port Moody, Greater Vancouver: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Port Moody sits in Metro Vancouver, British Columbia—Canada’s westernmost province, between the Pacific and the Rockies. Expect a suburban Lower Mainland commute pattern rather than remote work for this on-site role.
British Columbia is the westernmost province of Canada. Situated in the Pacific Northwest between the Pacific Ocean and the Rocky Mountains, the province has a diverse geography, with rugged landscapes that include rocky coastlines, sandy beaches, forests, lakes, mountains, inland deserts, and grassy plains. British Columbia borders the province of Alberta to the east; the territories of Yukon and
🇨🇦 Relocation safety for Canada: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Canada: 6.9% — via World Bank
GDP per capita in Canada: $55,698 — via World Bank
Consumer price inflation in Canada: 2.1% (annual) — via World Bank
Average hours worked per year in Canada: 1,687 — via OECD
Typical climate: average high 58°F / low 45°F year-round (summers around 71°F, winters around 35°F) — via NOAA 1991-2020 Normals
- Elevation 16m (52 ft)
Source: Wikipedia (state)
About this role & career path
This role sits under general/operations management in retail automotive service. Strong performance can lead toward Service Manager or broader dealership operations leadership within a multi-store group like OpenRoad.
Build the skills for this role
Useful free upskilling paths for operations-style service leadership:
Free & low-cost learning resources
Be ready to discuss service-lane flow, customer recovery after delayed repairs, coaching advisors, and how you balance CSI with productivity. Ask how OpenRoad Toyota Port Moody measures assistant managers and how this store fits the wider group.
Best for candidates who want on-site automotive service leadership in Port Moody—not remote work—and can operate in a multi-brand dealer group environment.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Assistant Service Manager – OpenRoad Toyota Port Moody
- Employer Open Road Auto Group
- Location Port Moody, Greater Vancouver
- Type Full Time
- Pay (from listing) C$90,000–C$110,000/yr
- Posted July 10, 2026
- Apply by 2026-08-10
- Country context Canada
- Overview Full original description on this page (354 words; rewritten for clarity, not a teaser paste)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Employer website
Explore related openings
Occupation family: Assistant Service Manager - OpenRoad Toyota Port Moody
Research this employer
Pull public facts we already cached for this company (Wikipedia, news, discussions). We never invent Glassdoor-style ratings.
Open interview kit (print-friendly)
Get email alerts for similar jobs
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.