Senior Executive Assistant – Customer Success & Services

About This Opportunity

We are representing a confidential IoT technology organization in their search for a Senior Executive Assistant to support their VP of Customer Success. This is a strategic, high-impact role that goes far beyond traditional administrative support.

Our client is a publicly traded company transforming physical operations across industries including transportation, construction, and field services. You'll be joining a fast-paced, mission-driven organization where your work directly enables executive leadership to operate at peak performance.

This is a remote position based anywhere in the United States, with the requirement to support Pacific Time business hours and travel approximately once per month.

Responsibilities

As a trusted extension of the VP of Customer Success, you will:

• Manage executive calendar, communications, and daily operating rhythm with exceptional foresight and judgment
• Plan and coordinate complex domestic and international travel, anticipating stakeholder touchpoints and preparation needs before they're requested
• Serve as a trusted liaison to senior leaders, investors, and cross-functional partners, representing executive leadership in every interaction
• Own operational continuity including expense management, meeting agendas, action item tracking, and cross-team coordination
• Lead end-to-end planning and execution of team onsites, offsites, and executive events with meticulous attention to detail
• Drive high-impact special projects on behalf of the VP, from executive briefings to cross-functional initiatives
• Build scalable systems and processes that enable the organization to move faster and more effectively

What We're Looking For

Required qualifications:

• 6+ years of experience supporting VP-level or C-suite executives in fast-paced environments
• Background supporting GTM or Sales leadership preferred
• Demonstrated ability to operate with discretion, sound judgment, and high emotional intelligence in sensitive situations
• Exceptional written and verbal communication skills with the ability to represent leadership with polish and precision
• Track record of building systems and processes that scale beyond individual task execution
• Ability to maintain Pacific Time business hours regardless of location
• Flexibility to travel approximately once per month for executive support and team events

Preferred qualifications:

• Experience in enterprise SaaS or high-growth technology companies
• Proficiency with productivity and collaboration tools including Slack, Notion, Google Workspace, and AI assistants

What sets exceptional candidates apart:

• You're an operator who sees the system behind every request and defaults to ownership over escalation
• You thrive in ambiguity and can juggle multiple priorities while communicating clearly about trade-offs
• You take pride in the craft of executive business partnership and continuously refine your approach
• You bring energy to being the connective tissue of a high-performing organization

How We Work With You

Our talent team at Get A Job.ai partners with leading technology companies to connect exceptional candidates with career-defining opportunities. Here's our process:

• Submit your application through the Get A Job.ai platform
• A recruiter from our team will conduct an initial screening to understand your background and career goals
• Qualified candidates are presented directly to our client for consideration
• We guide you through each stage of the interview process and provide coaching along the way

Important: Please apply only through Get A Job.ai. Do not attempt to contact the client organization directly, as this may disqualify your application.

Pay

The client offers an annual base salary range of $103,232.50–$173,500 USD for this position, determined by factors including location, experience, and skills. The role is also eligible for equity grants and performance-based compensation.

Compensation is paid by the client organization upon successful placement.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from candidates of all backgrounds and work with clients who share our commitment to inclusive hiring practices.