Bilingual Property Management Assistant(experience with property management is r

About This Role

We are representing a confidential property management organization in Canada seeking a Bilingual Property Management Assistant. This is a full-time remote position supporting residential property operations across multiple locations.

Our client manages a diverse portfolio of rental properties and needs an experienced professional to serve as the primary point of contact for tenants while coordinating maintenance, lease administration, and day-to-day property operations.

Responsibilities

• Respond to tenant inquiries via phone, text message, and email regarding maintenance requests, lease matters, and property-related concerns
• Prepare and process new lease agreements, manage lease renewals, and maintain lease-related documentation
• Coordinate move-in and move-out processes and maintain accurate tenant records and lease files
• Receive and manage maintenance work orders, coordinate with vendors and contractors for repairs and service requests
• Follow up on outstanding maintenance issues and update work order statuses within company systems
• Process tenant statements, assist with bill payments, and handle administrative property management tasks
• Support daily operations using property management software including Rentvine, AppFolio, or similar platforms
• Perform data entry, record management, reporting, and documentation tasks
• Support the property management team with additional administrative duties as needed

What We're Looking For

• Previous experience in property management, real estate administration, or virtual assistance
• Bilingual fluency in English and Spanish (required)
• Strong written and verbal English communication skills
• Experience using property management systems such as Rentvine, AppFolio, Buildium, Propertyware, or similar platforms
• Experience handling maintenance coordination and lease administration
• Familiarity with property management processes in the United States
• Excellent organizational and multitasking abilities with strong attention to detail
• Proficiency with Microsoft Office, Google Workspace, and cloud-based software
• Ability to manage tenant communications professionally with strong follow-through

Schedule

Full-time: 40 hours per week, Monday to Friday, 9:00 AM – 5:00 PM Pacific Standard Time

How We Work With You

Get A Job.ai represents this employer confidentially. When you apply through our platform, our recruiting team will screen your qualifications and experience. Strong candidates will be submitted to our client for consideration. Please do not attempt to contact the employer directly, as all applications must come through Get A Job.ai to be considered.

Pay

Pay information will be discussed during the screening process with our recruiting team.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.