Customer Service Representative

Join Farm Boy Inc. as a Customer Service Representative in Barrie, Ontario, where you'll deliver exceptional service in a fast-paced bakery and retail environment. We're looking for a part-time team member ready to make customers' shopping experience memorable.

About This Position

This part-time Customer Service Representative role sits at the heart of our Barrie bakery operations, where you'll serve as the welcoming face that helps customers discover quality baked goods and specialty products. You'll work in a dynamic retail setting where attention to detail and genuine customer care make the difference. This position is ideal for someone seeking flexible, rewarding work in a community-oriented grocery environment.

What You'll Do

• Greet customers warmly and professionally, answering questions about bakery products and specialty offerings
• Process transactions accurately and efficiently using point-of-sale systems
• Maintain clean and properly organized bakery displays and service areas
• Pack and prepare customer orders with attention to quality and presentation
• Address customer concerns and resolve issues with patience and professionalism
• Work collaboratively with bakery and retail team members to support daily operations
• Follow all health, safety, and food handling standards required in a retail bakery

Qualifications

• Previous retail or customer service experience preferred
• Strong communication and interpersonal abilities
• Genuine enthusiasm for delivering good customer service
• Reliable attendance and a responsible approach to scheduled commitments
• Flexibility to work assigned shifts, including evenings and weekends as scheduled
• Comfortable working with point-of-sale technology and basic math skills
• Willingness to learn, adapt, and grow in a retail environment

About Farm Boy Inc.

Farm Boy Inc. is an Ontario-based grocery retailer distinguished by its commitment to quality products, local sourcing, and community values. For years, we've built a loyal customer base by offering fresh, carefully selected merchandise in a welcoming setting. Our bakery departments are particularly celebrated for freshly baked bread, pastries, and specialty products that reflect our dedication to excellence.

Apply Today

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.