Faculty Success & Instructional Designer (US)

About This Opportunity

We are representing a confidential education technology client in their search for a Faculty Success & Instructional Designer. This is a rare opportunity to work directly with educators, combining instructional design expertise with hands-on faculty engagement in a fast-growing organization.

Unlike traditional behind-the-scenes instructional design roles, you'll serve as a trusted partner to professors throughout their entire journey—from initial conversations through course launch and ongoing success. You'll bridge the gap between educational vision and technology implementation.

Responsibilities

• Participate in discovery conversations and product demonstrations with faculty members
• Understand professors' current teaching methods, goals, and how digital tools can enhance their courses
• Guide professors in translating existing course content and teaching approaches to new platforms
• Lead faculty onboarding, course setup, instructional design, and platform training
• Manage implementation timelines, commitments, and potential obstacles proactively
• Provide post-launch support and drive successful adoption of digital course experiences
• Identify opportunities to improve and expand successful course implementations
• Troubleshoot issues and coordinate with internal teams when additional support is needed
• Take ownership of professor success from initial engagement through sustained adoption

What We're Looking For

Core Requirements:

• Deep understanding of education culture and how educators think, work, and make decisions
• Strong communication, presentation, and relationship-building skills
• Ability to learn new technology quickly and explain it simply to non-technical users
• Comfort working in an entrepreneurial environment where you'll help build processes, not just follow them
• Willingness to challenge traditional approaches and explore new methodologies

Preferred Background (one or more of the following):

• Experience in instructional design, curriculum development, or learning design
• Background in sales, customer success, implementation, or training roles
• Classroom teaching experience in K-12 or higher education
• Familiarity with LMS platforms or education technology
• Experience working with software or technology products

Essential Characteristics:

• Takes ownership of outcomes and solves problems proactively
• Exceptional follow-through managing multiple commitments and deadlines
• Hands-on approach; willing to execute detailed work, not just advise
• Can teach complex concepts simply without overwhelming people
• Comfortable making respectful recommendations and guiding decision-making
• Coachable and able to incorporate feedback quickly
• Learns software quickly and troubleshoots effectively
• Humble and curious; asks questions before jumping to solutions
• Strong work ethic and willingness to do what's needed for success

How We Work With You

Candidates apply through Get A Job.ai, where our talent team will conduct an initial screening. We'll discuss your background in education, technology, and customer-facing roles. Qualified candidates will be submitted to our client for consideration. Please do not attempt to contact the client directly, as all communication flows through our recruiting team.

The client's interview process includes conversations with the team as well as a practical exercise designed to demonstrate how you learn, communicate, teach, and work with educators. They value seeing how you think and work over rehearsed interview answers.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices and welcomes applications from candidates of all backgrounds.