Commercial Services Manager

Huntington National Bank is hiring a Commercial Services Manager to lead a dedicated team in Newburgh Heights, Cuyahoga County. In this full-time position, you'll take charge of commercial service operations, manage a team of service professionals, and ensure exceptional support across assigned commercial verticals and portfolio.

What This Role Involves

In this Commercial Services Manager role at Huntington National Bank, you'll oversee a team of professional service colleagues dedicated to supporting our commercial banking clients. You'll bring deep knowledge of commercial products and banking services to manage front-line team members who handle critical customer-facing activities, maintain essential documentation, and address ongoing client servicing needs. Your leadership will ensure your team delivers excellent service while maintaining operational efficiency and compliance standards.

Day-to-Day Responsibilities

• Lead and supervise a team of commercial service professionals in Newburgh Heights
• Oversee customer-facing service activities and ensure timely, accurate support
• Manage documentation, record-keeping, and compliance for commercial accounts
• Coordinate team activities across assigned commercial verticals and portfolio areas
• Monitor individual and team performance, providing coaching and development
• Identify and implement process improvements to enhance service quality and efficiency
• Partner with other bank departments to resolve customer issues and support business growth

Who We're Looking For

• Proven management experience in banking, financial services, or similar commercial environment
• Demonstrated ability to lead teams, motivate staff, and foster a positive workplace culture
• Strong knowledge of commercial banking products, services, and industry practices
• Excellent organizational, written, and verbal communication skills
• Customer-focused approach with a commitment to service excellence
• Proficiency with documentation, process management, and operational procedures
• Ability to work collaboratively and adapt to a dynamic banking environment

About Huntington National Bank

Huntington National Bank provides comprehensive financial services to businesses and consumers nationwide. As a trusted banking partner, we deliver innovative commercial solutions, expert guidance, and personalized service designed to help our clients succeed. We invest in our team members and foster an environment where professional growth and customer satisfaction are central to our mission.

Apply Today

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