ICMS Case Manager – DTLA Flor Site (JR 5642)

Join PATH (People Assisting the Homeless) as an Intensive Case Management Services (ICMS) Case Manager in Los Angeles County, where you'll provide direct supportive housing case management to clients working toward lasting housing stability. This is a full-time position based in downtown Los Angeles, offering a structured Monday–Friday, 8:00 AM–4:30 PM schedule with opportunities to create measurable change in the lives of people experiencing homelessness.

About the Role

This case manager position supports individuals in permanent supportive housing who have experienced chronic homelessness and face complex health, mental health, and substance use challenges. Working from our DTLA Flor Site, you'll engage with clients throughout their housing journey—from street outreach through stable permanent housing—using a comprehensive, client-centered approach that breaks cycles of homelessness and builds lasting community integration.

What You'll Do

• Conduct thorough intake interviews and individualized assessments to understand each client's housing, income, medical, mental health, substance use, vocational, and social support needs
• Develop personalized service plans that align with client-identified goals and PATH program standards
• Complete evidence-based assessments such as the VI-SPDAT to inform service delivery and housing placement decisions
• Connect clients with community resources, referrals, and supportive linkages that advance their long-term stability
• Monitor client progress, conduct structured 90-day reviews, and adjust service plans based on evolving needs and strengths
• Maintain accurate, timely case file documentation in compliance with HIPAA, program policies, and funder requirements

What We're Looking For

• Strong analytical ability: gather data, identify patterns, and make informed decisions that improve client outcomes
• Excellent communication: express ideas clearly and persuasively to clients, colleagues, and community partners in writing and conversation
• Collaborative mindset: build effective working relationships, recognize diverse strengths, and contribute to team success
• Problem-solving orientation: think innovatively, take initiative, and develop creative solutions to complex challenges
• Ethical commitment: uphold professional standards, maintain confidentiality, and demonstrate integrity in all interactions
• Two (2) years preferred experience in case management, healthcare, homeless services, or work with vulnerable populations (all experience levels welcome)

Requirements

• Valid driver's license, reliable personal transportation, proof of insurance, and ability to qualify for PATH vehicle coverage (driving is essential to this role)
• Employment authorization in the United States; PATH does not sponsor visas
• Willingness to obtain CPR/First Aid certification prior to start date
• Successful completion of tuberculosis screening, background check, and drug test as a condition of employment

About PATH

Since 1984, PATH has pioneered evidence-based housing and supportive services throughout California, serving thousands of individuals and families experiencing homelessness. Our approach combines street outreach, employment preparation, intensive case management, and permanent supportive housing to address both immediate needs and long-term stability. We prioritize racial and social justice, foster professional growth, and support work-life balance with flexible scheduling, comprehensive health coverage, paid time off, and retirement benefits.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.