Working Student – Digital Operations (m/f/d)

About This Opportunity

Our talent team at Get A Job.ai is representing a confidential health-tech organization based in Berlin. We're seeking a Working Student for Digital Operations to support critical business systems, product data management, and technical support operations. This role offers hands-on experience in a fast-growing environment where you'll bridge technical systems, e-commerce operations, and cross-functional teams.

Responsibilities

• Manage incoming support tickets related to product rewards and calculations, diagnosing whether issues stem from technical bugs, process misunderstandings, or calculation errors, and resolving or escalating appropriately
• Execute end-to-end setup of new SKUs including assigning correct SKU numbers based on established numbering schemas
• Create new products in CRM systems with complete attribute details such as category, item type, and activation requirements
• Sync new SKUs into accounting systems and configure local tax and compliance settings as needed
• Coordinate with activation and sync systems to ensure new products launch correctly
• Liaise with logistics teams on warehouse mapping for physical products
• Apply correct tagging to new SKUs for internal reporting purposes
• Communicate status updates and resolve questions with internal stakeholders, primarily the e-commerce team

What We're Looking For

• Currently enrolled at a university in Germany
• Strong attention to detail and comfort working with structured data and business systems
• Excellent communication skills with ability to coordinate across multiple internal teams
• Prior experience with CRM systems, e-commerce platforms, or similar tools is a plus
• Reliable self-starter who can work independently once onboarded
• Fluency in spoken and written English; additional languages are a plus

How We Work With You

When you apply through Get A Job.ai, one of our recruiters will review your application and conduct an initial screening. If there's a strong match, we'll submit your profile to our client for consideration. Please do not attempt to contact the client directly, as all communication is managed through our recruiting team to ensure a smooth and professional process.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices and works with clients who value diversity and equal opportunity in their workplaces.