- Company: ACCENTURE
- Location: Five Points, Wake County
- Full Time
- Five Points, Wake County
- Apply on company site
ACCENTURE at a glance
accenture.com- Founded 2001
- Employees 721000
- Ticker ACN
- Revenue (FY2025) $69.67B
- Net income $7.68B
Investor research: Yahoo Finance · SEC filings
Federal funding recipient: largest known award $1.1B from the Department of Education (started Feb 21, 2006) — via USAspending.gov
Federal student aid common origination and disbursement services
Source: Wikipedia
Accenture is hiring a full-time Utilities Industry, CIS Transformation Consulting Manager in Five Points, Wake County, to guide energy retailers and utility providers through customer information system modernization. Step into a high-impact role where strategic advisory meets hands-on transformation leadership.
About the Role
As a CIS Transformation Consulting Manager within Accenture's Utilities (Energy Retail and Customer Experience) Practice, you will partner with retail energy and utility clients to reshape how they engage customers and run operations. Based in Five Points, Wake County, this position draws on Accenture's depth in digital customer engagement, connected energy services, and customer platforms to drive measurable outcomes in cost efficiency, revenue assurance, and customer loyalty.
Key Responsibilities
- Lead customer information system (CIS) transformation programs for retail energy and utility providers.
- Advise C-suite and senior executives on digital customer engagement and operational strategy.
- Apply expertise in connected energy services and customer platforms to deliver business value.
- Help clients improve cost effectiveness, strengthen revenue assurance and extension, and increase customer satisfaction and loyalty.
- Translate industry insight into practical, results-oriented solutions across the energy retail and customer experience landscape.
Qualifications
- Proven consulting experience within the utilities or energy retail sector.
- Strong knowledge of customer information systems and customer experience transformation.
- Familiarity with digital customer engagement, connected energy services, and customer platforms.
- Ability to collaborate with and influence C-suite stakeholders.
- Willingness to work on-site in Five Points, Wake County (this is not a remote role).
About ACCENTURE
Accenture's Utilities Practice combines deep industry expertise with leading capabilities in customer engagement and operations to help energy and utility organizations thrive. Within Accenture Consulting, teams work alongside executive leadership to deliver lasting change across the energy value chain.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
Explore ACCENTURE online
What people say about ACCENTURE
- Tech industry's persistent claim of worker shortage may be phony
- Accenture will get rid of annual performance reviews and rankings
Recent news
- Accenture faces massive data breach that could put clients at risk - Cybersecurity Dive
- Accenture Confirms Data Breach After Hacker Claims Source Code Theft - SecurityWeek
- Accenture Breach Claim: 35GB of Data Stolen - SOCRadar® Cyber Intelligence Inc.
- Accenture, Google Cloud launch agentic solutions for mid-market firms - Yahoo Finance
- NATO Announces Major Contract with Accenture to Help Advance Towards a More Agile and Resilient Digital Infrastructure - Leonardo S.p.A.
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Five Points, Wake County
Weather right now in Five Points, Wake County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:
North Carolina is a state in the Southeastern and South Atlantic regions of the United States. It is bordered by Virginia to the north, the Atlantic Ocean to the east, South Carolina to the south, Georgia to the southwest, and Tennessee to the west. The state is the 28th-largest and ninth-most populous of the United States. Along with South Carolina, it makes up the Carolinas region of the East Co
Nearby history: Daniels, Josephus, House, listed 1976 (546m away) — via National Register of Historic Places
Typical climate: average high 72°F / low 50°F year-round (summers around 89°F, winters around 32°F) — via NOAA 1991-2020 Normals
- Elevation 101m (331 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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