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Customer Service Specialist – Direct to Consumer (Temporary)

  • Company: Brooksrunning
  • Location: Seattle, Washington
  • Salary: Pay not listed
  • Temporary
  • Company site
  • Pay not listed

Brooksrunning at a glance

brooksrunning.com

BROOKSRUNNING
Seattle, Washington, US
Customer Service Specialist - Direct to Consumer (Temporary)

The Opportunity

At Brooksrunning, we are seeking a dynamic and enthusiastic Temporary Customer Service Specialist to join our Runner Experience Team. This role is crucial in providing exceptional customer service during our busiest season. You will be responsible for responding to emails, calls, social media, chats, text messages, and product reviews. The position requires a flexible schedule and the ability to work effectively under pressure.

Day-to-Day Responsibilities

  • Respond enthusiastically to customer inquiries via email, phone, social media, chat, text, and product reviews.
  • Provide expert product knowledge and support for all areas of the business where a direct connection with a runner is present.
  • Attend virtual trainings during your first and second full weeks (Monday through Friday, 8am to 5pm PT).

What You Bring

  • A passion for running and customer service.
  • Excellent communication skills, both written and verbal.
  • The ability to work in a fast-paced environment with a positive attitude.
  • Basic knowledge of running products and terminology is preferred but not required as training will be provided.

Working at Brooksrunning

Joining the Brooksrunning team means being part of a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation. Our brand values—Runner First, Word is Bond, Champion Heart, There is no “I” in Run, Keep Moving—drive our success and connect us as one community.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Let’s run together!

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You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

What people say about Brooksrunning

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Seattle, Washington

Weather right now in Seattle, King County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

National job openings rate: 4.6%via BLS JOLTS

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 187,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Unemployment rate in Washington: 5.2%via U.S. Bureau of Labor Statistics

Cost of living in Washington: 7.0% above the national averagevia BEA

Minimum wage in Washington: $17.13/hrvia FRED

Real GDP per capita in Washington: $89,679via FRED

Home prices in Washington (year over year): +1.7%via FRED

Median household income in King County: $122,148via US Census ACS / Data USA

Average commute time in King County: 28 minvia US Census ACS / Data USA

Most common commute in King County: Drove Alone (50%) — via US Census ACS / Data USA

Households with home internet in King County: 95%via US Census ACS / Data USA

Nearby green space: 14 parks within 1.5km — closest is Pioneer Square. via OpenStreetMap

Nearest public transit: Pioneer Square (station, 144m). via OpenStreetMap

Nearby history: Rector Hotel, listed 2002 (60m away) — via National Register of Historic Places

Typical climate: average high 60°F / low 44°F year-round (summers around 74°F, winters around 35°F) — via NOAA 1991-2020 Normals

Walkability: Most walkablevia EPA National Walkability Index

Typical rent nearby: $2,146/mo · $2,501/movia HUD Fair Market Rents

  • Elevation 46m (151 ft)

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Customer Service Specialist – Direct to Consumer (Temporary)
  • Employer Brooksrunning
  • Location Seattle, Washington
  • Type Temporary
  • Pay (from listing) Pay not listed
  • Posted July 28, 2026
  • Apply by August 28, 2026
  • Country United States
  • Overview Full job description on this page (255 words)

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Customer Service Specialist – Direct to Consumer… Brooksrunning · Seattle, Washington