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Customer Service Coordinator

  • Company: Pure Resourcing Solutions
  • Location: Colchester, Essex, UK, UK
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

Pure Resourcing Solutions at a glance

CUSTOMER SERVICE COORDINATOR at Pure Resourcing Solutions in Colchester, Essex, UK, UK

Role Overview

We are seeking a customer-oriented professional to join our dynamic travel company based near Witham. As a Customer Service Coordinator, you will be responsible for organizing and planning tours that meet the individual needs of clients. This role requires someone who can thrive in a fast-paced environment while maintaining strong communication skills.

Key Responsibilities

  • Organize and plan tours to meet client requirements
  • Communicate effectively with clients to understand their specific needs
  • Work collaboratively within the team to ensure smooth operations

What You Bring

  • A strong customer service background
  • Excellent communication and interpersonal skills
  • The ability to work well under pressure in a fast-paced environment
  • Attention to detail and organizational skills

About the Company

Pure Resourcing Solutions is a friendly travel company based near Witham, Essex. We offer a supportive working environment where you can grow your career while contributing to our mission of providing exceptional customer experiences.

Applying for This Role

If you are passionate about customer service and thrive in a collaborative team setting, we encourage you to apply today. To join us as a Customer Service Coordinator, please complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

Working in Colchester, Essex, UK, UK

Weather right now in Colchester, Essex, UK: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Colchester is a city in north-eastern Essex, England. At the 2021 census the built up area had a population of 130,245, making it the second-largest settlement in Essex, after Southend-on-Sea. It gives its name to the wider Colchester local government district which also covers an extensive surrounding area. The demonym is Colcestrian.

England is a country that is part of the United Kingdom. It is located on the island of Great Britain, of which it covers about 62%, and more than 100 smaller adjacent islands. England shares a land border with Scotland to the north and another land border with Wales to the west, and is surrounded by the North Sea to the east, the English Channel to the south, the Celtic Sea to the south-west, and

🇬🇧 Relocation safety for United Kingdom: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in United Kingdom: 4.7%via World Bank

GDP per capita in United Kingdom: $57,602via World Bank

Consumer price inflation in United Kingdom: 3.9% (annual) — via World Bank

Real GDP growth in United Kingdom: 1.4% (annual) — via World Bank

Average hours worked per year in United Kingdom: 1,533via OECD

Locally, the most commonly reported issue recently was Violence and sexual offencesvia UK Police data

  • Elevation 36m (118 ft)

Source: Wikipedia (state)

About this role & career path

Traits that fit this role

  • Optimism
  • Empathy
  • Self-Control
  • Social Orientation
  • Cooperation

Source: O*NET Work Styles (Distinctiveness Rank).

Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET

Source: O*NET (public-domain bulk data)

Salary & compensation

Workers in Office & Administrative Support occupations earn a national median of $39,669via US Census ACS / Data USA

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Customer Service Coordinator
  • Employer Pure Resourcing Solutions
  • Location Colchester, Essex, UK, UK
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted July 29, 2026
  • Apply by August 28, 2026
  • Country United Kingdom
  • Overview Full job description on this page (212 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Customer Service Coordinator

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Source: O*NET

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Occupation family: Customer Service Coordinator

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Customer Service Coordinator Pure Resourcing Solutions · Colchester, Essex, UK