- Company: Civic Recruitment Limited
- Location: Somerleyton, Lowestoft
- Salary: Pay not listed
Civic Recruitment Limited at a glance
Civic Recruitment Limited - Somerleyton, Lowestoft
About This Position
We are currently seeking a Customer Service Advisor to join our team at Civic Recruitment Limited in Somerleyton, Lowestoft. As a Customer Services Advisor, you will play a crucial role in delivering exceptional service to residents, businesses, and stakeholders of a local authority. The position is a full-time contract lasting 1.5 months.
Key Responsibilities
- To provide advice, information, and resolution to customer enquiries across multiple access channels including phone, email, and in-person interactions.
- To maintain accurate records of all customer interactions and ensure timely follow-up on outstanding issues.
- To assist with the processing of applications, forms, and other documentation as required by the local authority.
- To contribute to a positive team environment that prioritizes customer satisfaction and service excellence.
Skills & Qualifications
- A proactive attitude and strong communication skills.
- Experience in providing customer service, preferably within a similar role or related field.
- Excellent problem-solving abilities to address customer concerns effectively.
- Familiarity with CRM systems and other relevant software tools would be advantageous.
Working at Civic Recruitment Limited
Civic Recruitment Limited is committed to fostering a supportive work environment where employees can thrive. Our team values collaboration, innovation, and continuous improvement. As part of our team, you will have the opportunity to contribute to meaningful projects that make a positive impact on the community.
Applying for This Role
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately and submit your application as soon as possible.
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Civic Recruitment Limited online
What people say about Civic Recruitment Limited
- Twitter is threatening to sue Meta over Threads [pdf]
- I don't think the Port Authority would like it if you looked at this photo
Recent news
- Jobs fair at Elmbridge Borough Council connects residents with local recruitment opportunities - Elmbridge Borough Council
- Sanitation workers’ strike disrupts civic services - The Times of India
- ED arrests TMC leader and former Bengal minister Sujit Bose in alleged municipal recruitment scam | India News - Hindustan Times
- TMC MLA Madan Mitra aka ‘MM’ took bribes for illegally recruiting 125+ civic body job applicants, says ED - The Statesman
- Examining Illinois' Public Workforce: Three Decades of State Personnel Trends - Civic Federation
Aggregated from public discussions and news; opinions are the authors’ own.
About this role & career path
Customer Service Advisor work builds communication, problem-solving, and process discipline that often lead into senior support, account coordination, or recruitment operations roles.
Build the skills for this role
Free pathways aligned to this role family:
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
Free & low-cost learning resources
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
Be ready to show calm phone manner, accurate note-taking, and examples of resolving complaints under time pressure. For a recruitment setting, prepare brief stories about handling confidential details and following scripts without sounding robotic.
Best suited to people who like structured contact work, clear process, and on-site presence in the Lowestoft area rather than remote-first roles.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Advisor
- Employer Civic Recruitment Limited
- Location Somerleyton, Lowestoft
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 28, 2026
- Apply by August 28, 2026
- Overview Full job description on this page (286 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Twitter is threatening to sue Meta over Threads [pdf]
- Hacker News — I don't think the Port Authority would like it if you looked at this photo
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Explore related openings
Occupation family: Customer Service Advisor
Research this employer
Pull public facts we already cached for this company (Wikipedia, news, discussions). We never invent Glassdoor-style ratings.
Open interview kit (print-friendly)
Free for candidates — daily or weekly emails when matching roles go live.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Get free job alerts so new matches reach you first
- Upload your resume to apply faster
- Register now to access our free AI resume builder
Hiring instead? Post a job and reach candidates searching right now.