- Company: Pep Boys
- Location: New York, New York
- Salary: Pay not listed
Pep Boys at a glance
pepboys.com- Founded 1921
- Ticker PBY
Investor research: Yahoo Finance
SEC filings mentioning "Pep Boys": 2,492 — search EDGAR
OSHA safety record: 5 confirmed violations across 2 inspections — via OSHA Establishment Search
3,202 Wikipedia views in June 2026 — a rough gauge of public visibility.
Automotive Customer Service Advisor at Pep Boys in New York, New York
About the Role
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow-through at the service desk, on the sales floor, and at the register. As a key member of our team, you will be the first point of contact for customers both in-store and over the phone.
Your Responsibilities
- Engage with customers to provide exceptional service and support
- Offer expert product and service knowledge to assist customers effectively
- Handle customer inquiries, complaints, and concerns promptly and professionally
- Process transactions at the register with accuracy and efficiency
- Follow up on customer needs and ensure satisfaction
- Support team members in achieving sales and service goals
Skills & Qualifications
- Strong communication skills to engage customers effectively
- Knowledge of automotive products and services is beneficial
- Ability to handle multiple tasks efficiently under pressure
- Excellent problem-solving and conflict resolution abilities
- A valid driver's license (may be required for some positions)
- Available to work flexible hours, including evenings and weekends as needed
Working at Pep Boys
Join a company committed to providing quality automotive service and products. As part of the team, you will have opportunities for growth and development within the organization. Pep Boys offers a supportive environment where your contributions are valued.
Ready to Apply?
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Explore Pep Boys online
What people say about Pep Boys
- Well, We Failed – Wattage is shutting down
- Jobs, automation, Engels’ pause and the limits of history
- If you had 5 dollars and 2 hours, how would you make as much money as possible?
- Ask HN: Who is hiring? (November 2014)
Recent news
- Pep Boys Identifies Four Common Causes of Brake Vibration - The BRAKE Report
- 'Help A Girl Out': Volkswagen Driver Goes To Pep Boys. Then They Tell Her The Price Of An Oil Change - Motor1.com
- Pep Boys Warns Drivers Not to Ignore These Common Signs of Brake Trouble - PR Newswire
- Pep Boys Releases "The Summer Breakdown Index," Identifying the Cities Where Summer Conditions Impact Your Car the Most - AOL.com
- Merchants Fleet expands Pep Boys partnership to strengthen service network - Aftermarket Matters
Aggregated from public discussions and news; opinions are the authors’ own.
Working in New York, New York
Weather right now in New York, New York: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Queens Village is a mostly residential middle class neighborhood in the eastern part of the New York City borough of Queens. It is bound by Hollis to the west, Cambria Heights to the south, Bellerose, Queens and Elmont, Nassau County to the east, and Oakland Gardens to the north.
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.6% — via BLS JOLTS
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 208,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Unemployment rate in New York: 4.6% — via U.S. Bureau of Labor Statistics
Cost of living in New York: 7.9% above the national average — via BEA
Minimum wage in New York: $17.00/hr — via FRED
Real GDP per capita in New York: $94,702 — via FRED
Home prices in New York (year over year): +6.1% — via FRED
Median household income in Queens County: $84,961 — via US Census ACS / Data USA
Average commute time in Queens County: 43 min — via US Census ACS / Data USA
Most common commute in Queens County: Public Transit (41%) — via US Census ACS / Data USA
Households with home internet in Queens County: 92% — via US Census ACS / Data USA
Nearby green space: 9 parks within 1.5km — closest is Father Reilly Square. via OpenStreetMap
Nearest public transit: Springfield Boulevard & 90th Avenue (bus stop, 26m). via OpenStreetMap
Typical climate: average high 62°F / low 47°F year-round (summers around 81°F, winters around 29°F) — via NOAA 1991-2020 Normals
Walkability: Most walkable — via EPA National Walkability Index
Typical rent nearby: $2,655/mo · $2,910/mo — via HUD Fair Market Rents
About this role & career path
Traits that fit this role
- Social Orientation
- Dependability
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Industry news
- Retail’s voice takes center stage in Washington at the 2026 Retail Advocates Summit - National Retail Federation | NRF
- 2024 Retail Industry Outlook - Deloitte
- Record heat sends online retail sales to five-year high in Great Britain - The Guardian
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Sales & Related occupations earn a national median of $37,814 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Automotive Customer Service Advisor
- Employer Pep Boys
- Location New York, New York
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 24, 2026
- Apply by August 24, 2026
- Country United States
- Overview Full job description on this page (248 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Automotive Customer Service Advisor
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Compute charges for merchandise or services and receive payments.
- Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
- Explain rental fees, policies, and procedures.
- Provide information about rental items, such as availability, operation, or description.
- Advise customers on use and care of merchandise.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Well, We Failed – Wattage is shutting down
- Hacker News — Jobs, automation, Engels’ pause and the limits of history
- Hacker News — If you had 5 dollars and 2 hours, how would you make as much money as possible?
- Hacker News — Ask HN: Who is hiring? (November 2014)
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
6 other opening(s) at Pep Boys on Get A Job.AI
- Lead Customer Service Advisor
- Auto General Service Technician
- Service Manager Trainee
- Automotive Customer Service Advisor
- Auto General Service Technician
- Automotive Technician B
Occupation family: Automotive Customer Service Advisor
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