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Lead Retail Customer Service Associate

  • Company: FEDEX
  • Location: Barrett Parkway, Georgia
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

FEDEX at a glance

fedex.com
  • Founded 1971
  • Employees 400000
  • Ticker FDX
FDX 309.76 USD -1.08%
  • Revenue $87.93B
  • Net income $4.09B

Investor research: Yahoo Finance · SEC filings

261,259 employees covered under a retirement plan (2020 filing) — via DOL Form 5500 / EFAST2

Registered as a global legal entity (LEI 549300E707U7WNPZN687, US) — via GLEIF

26,425 Wikipedia views in June 2026 — a rough gauge of public visibility.

Source: Wikipedia · LinkedIn · X

Lead Retail Customer Service Associate at FedEx Barrett Parkway, Georgia

The Opportunity

FedEx is seeking a dynamic Lead Retail Customer Service Associate to join our team at Barrett Parkway in Cobb County. As a key member of the store’s leadership, you will be responsible for providing exceptional customer service and driving sales through expert product knowledge and efficient operations.

What You'll Do

  • Taking customer orders across various services including print, signs & graphics, and shipping
  • Coordinating store activities to ensure smooth operations
  • Providing accurate pricing information to customers
  • Recommending appropriate FedEx Office products based on customer needs
  • Consistently delivering a positive customer experience

Requirements

  • Knowledgeable in all areas of the store’s business, including print, signs & graphics, and shipping
  • Strong communication skills to engage with customers effectively
  • Ability to coordinate and manage multiple tasks simultaneously
  • Experience in retail customer service or a related field is preferred but not required
  • A valid driver's license may be necessary for some roles within the store

Working at FEDEX

FedEx offers a dynamic and supportive work environment where you can grow your career while making a difference in the community. Our team members enjoy competitive compensation, comprehensive benefits, and opportunities for advancement.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

What people say about FEDEX

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Barrett Parkway, Georgia

Weather right now in Barrett Parkway, Georgia: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

National job openings rate: 4.6%via BLS JOLTS

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 187,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Unemployment rate in Georgia: 3.4%via U.S. Bureau of Labor Statistics

Cost of living in Georgia: 3.7% below the national averagevia BEA

Minimum wage in Georgia: $7.25/hrvia FRED

Real GDP per capita in Georgia: $62,853via FRED

Home prices in Georgia (year over year): +2.5%via FRED

Median household income in Cobb County: $98,712via US Census ACS / Data USA

Average commute time in Cobb County: 29 minvia US Census ACS / Data USA

Most common commute in Cobb County: Drove Alone (65%) — via US Census ACS / Data USA

Households with home internet in Cobb County: 96%via US Census ACS / Data USA

Typical climate: average high 72°F / low 49°F year-round (summers around 88°F, winters around 31°F) — via NOAA 1991-2020 Normals

Walkability: Below average walkablevia EPA National Walkability Index

Typical rent nearby: $1,660/mo · $1,820/movia HUD Fair Market Rents

  • Elevation 323m (1,060 ft)

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Lead Retail Customer Service Associate
  • Employer FEDEX
  • Location Barrett Parkway, Georgia
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted July 26, 2026
  • Apply by August 26, 2026
  • Country United States
  • Overview Full job description on this page (225 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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Employer website

fedex.com

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6 other opening(s) at FEDEX on Get A Job.AI

Occupation family: Retail Customer Service Associate

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Lead Retail Customer Service Associate FEDEX · Barrett Parkway, Georgia