- Company: Loewshotels
- Location: FL - Orlando - Loews Royal Pacific Resort
- New
- Full Time
- FL - Orlando - Loews Royal Pacific Resort
- Apply on company site
Loewshotels at a glance
loewshotels.comLoews Hotels & Co (loewshotels.com) runs full-service hotels, including Loews Royal Pacific Resort in Orlando. Recent coverage highlights growth: a third Loews property planned for Arlington’s Entertainment District, Americana by Loews Hotels in Arlington, Texas, and the Alchemy by Loews Hotels concept, plus a profile of President & CEO Alex Tisch.
Loewshotels invites applications for a Full Time Star Service Supervisor role at FL - Orlando - Loews Royal Pacific Resort. This opening suits candidates exploring Star Service Supervisor jobs in FL - Orlando - Loews Royal Pacific Resort, Star Service Supervisor near me opportunities, or Loewshotels careers focused on team leadership and guest excellence.
About This Position
As the Star Service Supervisor at Loews Royal Pacific Resort in Orlando, Florida, you will guide frontline service delivery, uphold quality benchmarks, and foster a collaborative atmosphere among team members. This Full Time Star Service Supervisor position at Loewshotels centers on operational oversight, guest interaction excellence, and continuous improvement within a dynamic resort setting, all while supporting broader location goals at FL - Orlando - Loews Royal Pacific Resort.
What You'll Do
- Lead daily service operations and direct team members to maintain consistent high standards for guest interactions
- Coach and mentor staff on protocols that elevate satisfaction and handle real-time service challenges effectively
- Resolve guest inquiries and concerns with professionalism, escalating complex matters as required to protect reputation
- Coordinate schedules, assign duties, and optimize workflows so service coverage remains reliable across shifts
- Track performance metrics, identify training needs, and implement refinements that strengthen overall service quality
- Partner with neighboring departments to ensure seamless coordination and end-to-end guest care
- Conduct briefings and reinforce expectations that keep the Star Service Supervisor team aligned and motivated
Qualifications
- Hands-on experience supervising guest service or hospitality teams in a fast-paced environment
- Proven leadership skills paired with clear communication and conflict-resolution abilities
- Familiarity with standard service practices and a commitment to elevating guest experiences
- Capacity to multitask, prioritize under pressure, and adapt schedules as resort demands shift
- Strong interpersonal approach that builds trust with both guests and colleagues
- Reliability for Full Time presence and willingness to support operational needs at FL - Orlando - Loews Royal Pacific Resort
About Loewshotels
Loewshotels is hiring for this role and offers a supportive team environment.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit loewshotels.wd5.myworkdayjobs.com.
Explore Loewshotels online
What people say about Loewshotels
- PhD Knowledge Not Required: A Reasoning Challenge for Large Language Models
- Numbers That Explain Why Facebook Acquired WhatsApp
- CEO of Uber: Gig Workers Deserve Better
- Personalisation Is Asymmetric Psychological Warfare
Recent news
- Third Loews hotel coming to Arlington’s Entertainment District - Fort Worth Report
- Alex Tisch, President & CEO, Loews Hotels & Co - LODGING Magazine
- Loews Hotels & Co Announces Americana by Loews Hotels in Arlington, Texas - PR Newswire
- Loews Hotel & Co Introduces “Alchemy by Loews Hotels” - Hospitality Net
- Loews Chicago Hotel, Chicago, Illinois, United States — Hotel Review - Condé Nast Traveler
Aggregated from public discussions and news; opinions are the authors’ own.
Working in FL - Orlando - Loews Royal Pacific Resort
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Be ready to walk through real examples of coaching understaffed shifts, de-escalating upset resort guests, and enforcing brand service standards without slowing the floor. Expect scenario questions on multi-department coordination (rooms, F&B, events) at a large Orlando resort and how you measure team performance day to day.
Strong fit if you already supervise hospitality teams, stay calm with high guest volume, and enjoy coaching standards on a full-service resort rather than purely desk work. On-site only at Loews Royal Pacific Resort (Orlando); remote is not offered.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Star Service Supervisor
- Employer Loewshotels
- Location FL - Orlando - Loews Royal Pacific Resort
- Type Full Time
- Posted July 13, 2026
- Apply by 2026-08-12
- Country context US
- Overview Full original description on this page (348 words; rewritten for clarity, not a teaser paste)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — PhD Knowledge Not Required: A Reasoning Challenge for Large Language Models
- Hacker News — Numbers That Explain Why Facebook Acquired WhatsApp
- Hacker News — CEO of Uber: Gig Workers Deserve Better
- Hacker News — Personalisation Is Asymmetric Psychological Warfare
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
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